Customer Retention Director

.About DarkroomWe're building the future of advertising and are looking for the minds to help us do it.Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses.We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos...

.Social network you want to login/join with:We're building the future of advertising and are looking for the minds to help us do it.Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses.We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top...

About DarkroomWe're building the future of advertising and are looking for the minds to help us do it.Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos...

About DarkroomWe're building the future of advertising and are looking for skilled professionals to help us do it.Darkroom is a leading omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. Our mission is to drive client revenue through innovative strategies and exceptional customer experiences.This is a remote role...

Social network you want to login/join with:We're building the future of advertising and are looking for the minds to help us do it.Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top...

Key Responsibilities:Renewal Process Ownership: Own the subscription renewal process for assigned customers, ensuring contract retention and customer satisfaction.Collaboration and Communication: Collaborate across multiple teams, including Sales Operations, Account Executives, Legal, and Engineering, to ensure smooth renewal execution.Data Management:...

About the Role">Grabjobs is seeking a highly skilled Renewal Manager to join our dynamic and customer-focused team. As a key member of our sales organization, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.">Main Responsibilities">">Own...

Buscojobs Portugal is seeking a Customer Retention Specialist to join our team. In this role, you will be responsible for ensuring customer satisfaction and loyalty by anticipating potential friction points and taking into account the customer's usage of our product.About the RoleYour responsibilities will include:Identifying and responding to customer...

About the JobWe are seeking a skilled Renewal Account Manager to join our team at CLEVERLY LDA (Portugal). As a Renewal Account Manager, you will be responsible for ensuring that each customer is maximizing the value of their subscriptions.Your key responsibilities will include:Coordinating additional training or professional service interests with...

**Company Overview**Unicef Portugal is a leading children's rights organization dedicated to creating a world where every child can grow up with dignity, respect, and opportunities.We have a strong commitment to supporting our customers through various programs and services.**Job Description**We are seeking an experienced Subscription Growth Manager to join...

Job OverviewAs a Superior Customer Service Director at Descompagnons Trabalho Temporário Lda, you will be responsible for creating an exceptional customer experience across all touchpoints. You will lead a team of customer-facing representatives, focusing on their development and empowering them to deliver outstanding service.Key Responsibilities:Develop...

About the JobSalt Services SA is looking for a highly skilled customer service professional to handle inbound and outbound calls, address customer inquiries, and resolve issues promptly and effectively. As a Contact Center Retention Agent, you will be responsible for retaining customers and ensuring their continued loyalty.

Key ResponsibilitiesStrategic Direction: Define the strategic direction and vision for the Customer Success Management organization.Customer Retention: Develop and implement initiatives to improve customer retention and satisfaction.Executive Relationships: Manage executive relationships with key customers and act as a trusted advisor.Team Leadership: Lead...

About DarkroomWe're a progressive omni-channel growth marketing agency focused on retail, e-commerce, and consumer businesses. Our goal is to deliver innovative solutions that drive client revenue and help our clients achieve their goals.We're seeking a highly innovative, data-driven Retention Marketing Manager, who's motivated by the challenge of working...

We revolutionize how critical work gets done at Phiture. Our Operations Cloud powers the agility that drives digital transformation. As a Subscription Retention Specialist, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers.You will collaborate closely with internal teams, including Customer Success,...

**About Us**PagerDuty is a leader in the operations cloud, empowering teams to drive business forward.We are seeking a highly skilled Renewal Manager to join our dynamic team.**Job Summary**We are looking for a proactive and organized professional to manage subscription renewal processes for assigned customers.The ideal candidate will have experience in...

About Our MissionWe're committed to revolutionizing the advertising landscape and we're looking for visionary professionals to join our team.Darkroom is a pioneering growth marketing agency specializing in retail, e-commerce, and consumer businesses. Our aim is to elevate client revenue through cutting-edge strategies and premium customer experiences.This...

Job DescriptionWe're looking for an Engagement and Retention Specialist to play a key role in driving customer satisfaction, loyalty, and retention. The ideal candidate will possess strong communication skills, be able to analyze complex problems, and develop creative solutions.Responsibilities:Map and optimize the customer journey, identifying critical...

About Our TeamWe are a dynamic team at Phiture, seeking a talented Customer Renewal Strategist to join our ranks. As a key member of our operations group, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers. This involves ensuring high retention rates and maximizing contract value through strategic...

About the JobWe are seeking a skilled Subscription Retention Lead to join our team. In this role, you will be responsible for developing and executing strategies to retain existing customers, ensuring long-term revenue growth and stability.Key ResponsibilitiesDeveloping and executing negotiation strategies to maximize contract value while strengthening...