Customer Retention Expert

We are seeking a highly skilled Renewal Portfolio Manager to join our dynamic and customer-focused team at PagerDuty, Inc.This role is responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.ResponsibilitiesOwn the subscription renewal process for assigned customers,...

About the Team">As a key member of our customer success department, you will be responsible for managing subscription renewals and ensuring high retention rates. You will collaborate closely with internal teams, including Customer Success, Sales, and Operations, to drive customer adoption and mitigate churn risks.Your Key Responsibilities:Owning the...

About Our TeamWe are a dynamic team at Phiture, seeking a talented Customer Renewal Strategist to join our ranks. As a key member of our operations group, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers. This involves ensuring high retention rates and maximizing contract value through strategic...

Unlocking Customer PotentialWe're seeking an innovative and data-driven Associate Director, Retention to join our team at Darkroom.Job OverviewThe ideal candidate will lead a growing team within the Retention Marketing Department to develop customized retention marketing strategies that help clients grow and scale.Key AccountabilitiesDrive client revenue...

About the RoleWe are looking for a highly skilled Customer Retention Specialist to join our team. In this role, you will be responsible for managing the subscription renewal process, ensuring contract retention, and customer satisfaction. You will partner with Customer Success Managers to execute success strategies that drive software adoption and business...

We are revolutionizing how critical work gets done through our Operations Cloud. As a Portfolio Growth Manager at PAGERDUTY, you will play a key role in maintaining and expanding customer relationships in a fast-paced environment. Your primary responsibility will be to manage the subscription renewal process for an assigned portfolio of customers.About the...

.About DarkroomWe're building the future of advertising and are looking for the minds to help us do it.Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses.We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos...

We are looking for a highly motivated and organized individual to join our team as a Customer Retention Strategist. In this role, you will be responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.The ideal candidate has experience in renewals, account management, or...

Buscojobs Portugal is seeking a Customer Retention Specialist to join our team. In this role, you will be responsible for ensuring customer satisfaction and loyalty by anticipating potential friction points and taking into account the customer's usage of our product.About the RoleYour responsibilities will include:Identifying and responding to customer...

Company OverviewWe are a leading company in the gaming and betting industry, seeking a skilled German-speaking Betting Customer Service Expert to join our team. As an expert pick, you will be responsible for addressing customer inquiries through various channels, including chat, email, and phone.

Cex is looking for a skilled Retention Marketing Specialist to support our Retention Manager in executing and optimizing multi-channel communication campaigns. This role offers the opportunity to gain hands-on experience in marketing automation, user engagement, and data-driven retention strategies.In this position, you will be responsible for setting up,...

.Social network you want to login/join with:We're building the future of advertising and are looking for the minds to help us do it.Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses.We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top...

Key ResponsibilitiesStrategic Direction: Define the strategic direction and vision for the Customer Success Management organization.Customer Retention: Develop and implement initiatives to improve customer retention and satisfaction.Executive Relationships: Manage executive relationships with key customers and act as a trusted advisor.Team Leadership: Lead...

Job DescriptionAs a German-speaking Betting Customer Service Expert, you will be responsible for:Addressing customer inquiries related to products (sports, casino, poker) and cashier operationsEvaluating specific concerns and implementing necessary measures to fulfill customer requirementsCollaborating with teams across different locations with aligned...

About DarkroomWe're a progressive omni-channel growth marketing agency focused on retail, e-commerce, and consumer businesses. Our goal is to deliver innovative solutions that drive client revenue and help our clients achieve their goals.We're seeking a highly innovative, data-driven Retention Marketing Manager, who's motivated by the challenge of working...

About DarkroomWe're building the future of advertising and are looking for the minds to help us do it.Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos...

**Role Overview**The Subscription Retention Specialist is responsible for owning the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.About You:2+ years of experience in renewals, account management, customer success, inside sales, or a similar role.Proven track record of driving revenue growth...

About the JobWe are seeking a skilled Subscription Retention Lead to join our team. In this role, you will be responsible for developing and executing strategies to retain existing customers, ensuring long-term revenue growth and stability.Key ResponsibilitiesDeveloping and executing negotiation strategies to maximize contract value while strengthening...

CEX.IO is looking for a Retention Manager to take charge of internal user communications and build a holistic multi-channel communication system, where each channel complements others to maximize engagement and business impact. This role involves working with 15 million existing platform users, identifying opportunities to convert lower-value cohorts into...

About DarkroomWe're building the future of advertising and are looking for skilled professionals to help us do it.Darkroom is a leading omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. Our mission is to drive client revenue through innovative strategies and exceptional customer experiences.This is a remote role...