Customer Retention Specialist

Buscojobs Portugal is seeking a Customer Retention Specialist to join our team. In this role, you will be responsible for ensuring customer satisfaction and loyalty by anticipating potential friction points and taking into account the customer's usage of our product.About the RoleYour responsibilities will include:Identifying and responding to customer...

**Role Overview**The Subscription Retention Specialist is responsible for owning the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.About You:2+ years of experience in renewals, account management, customer success, inside sales, or a similar role.Proven track record of driving revenue growth...

**Job Overview:**We're seeking a highly motivated Customer Experience & Marketing Specialist to drive meaningful customer interactions, optimize our referral program, create customer journeys and communications, and lead efforts to reduce churn while boosting loyalty and retention.

About the Team">As a key member of our customer success department, you will be responsible for managing subscription renewals and ensuring high retention rates. You will collaborate closely with internal teams, including Customer Success, Sales, and Operations, to drive customer adoption and mitigate churn risks.Your Key Responsibilities:Owning the...

About DarkroomWe're a progressive omni-channel growth marketing agency focused on retail, e-commerce, and consumer businesses. Our goal is to deliver innovative solutions that drive client revenue and help our clients achieve their goals.We're seeking a highly innovative, data-driven Retention Marketing Manager, who's motivated by the challenge of working...

Key Responsibilities:Renewal Process Ownership: Own the subscription renewal process for assigned customers, ensuring contract retention and customer satisfaction.Collaboration and Communication: Collaborate across multiple teams, including Sales Operations, Account Executives, Legal, and Engineering, to ensure smooth renewal execution.Data Management:...

CEX.IO is looking for a Retention Marketing Specialist to support the Retention Manager in executing and optimizing multi-channel communication campaigns.This role is perfect for someone looking to gain hands-on experience in marketing automation, user engagement, and data-driven retention strategies.You will be responsible for setting up, launching, and...

CEX.IO is looking for a Retention Marketing Specialist to support the Retention Manager in executing and optimizing multi-channel communication campaigns. This role is perfect for someone looking to gain hands-on experience in marketing automation, user engagement, and data-driven retention strategies. You will be responsible for setting up, launching, and...

Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...

We are looking for a highly motivated and organized individual to join our team as a Customer Retention Strategist. In this role, you will be responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.The ideal candidate has experience in renewals, account management, or...

CEX.IO is looking for a Retention Marketing Specialist to support the Retention Manager in executing and optimizing multi-channel communication campaigns.This role is perfect for someone looking to gain hands-on experience in marketing automation, user engagement, and data-driven retention strategies.You will be responsible for setting up, launching, and...

Sales and Retention ExpertiseWe seek an experienced Sales and Retention Agent to join our team, ensuring customers remain loyal by addressing their concerns and providing solutions.The ideal candidate will handle inbound and outbound calls, address customer inquiries, and resolve issues promptly and effectively.This role requires excellent communication and...

About the RoleWe are seeking a talented Customer Sales Executive to join our team at Abroad Experience.This role is perfect for someone who enjoys working in a fast-paced environment, providing exceptional customer service, and contributing to the achievement of sales and retention targets.ResponsibilitiesOutbound Services:Converting warm leads (starter...

About the JobWe are seeking a skilled Renewal Account Manager to join our team at CLEVERLY LDA (Portugal). As a Renewal Account Manager, you will be responsible for ensuring that each customer is maximizing the value of their subscriptions.Your key responsibilities will include:Coordinating additional training or professional service interests with...

Key ResponsibilitiesOur ideal candidate will own the subscription renewal process, ensuring contract retention and customer satisfaction. They will partner with Customer Success Managers to execute success strategies that drive software adoption and business value.The successful candidate will develop and execute negotiation strategies to maximize contract...

Job DescriptionWe are looking for a highly skilled Contact Center Sales/Retention Agent to join our team. The primary responsibility of this role is to retain customers and ensure they remain with our company by addressing their concerns, providing solutions, and ensuring a positive experience.Main Responsibilities:Handle inbound and outbound calls to retain...

**Company Overview**Unicef Portugal is a leading children's rights organization dedicated to creating a world where every child can grow up with dignity, respect, and opportunities.We have a strong commitment to supporting our customers through various programs and services.**Job Description**We are seeking an experienced Subscription Growth Manager to join...

Unlocking Customer PotentialWe're seeking an innovative and data-driven Associate Director, Retention to join our team at Darkroom.Job OverviewThe ideal candidate will lead a growing team within the Retention Marketing Department to develop customized retention marketing strategies that help clients grow and scale.Key AccountabilitiesDrive client revenue...

Key ResponsibilitiesStrategic Direction: Define the strategic direction and vision for the Customer Success Management organization.Customer Retention: Develop and implement initiatives to improve customer retention and satisfaction.Executive Relationships: Manage executive relationships with key customers and act as a trusted advisor.Team Leadership: Lead...

About UsPagerDuty, Inc. is a global leader in digital operations management. Our mission is to empower teams of all kinds to do the critical work that moves business forward through our innovative platform.We are seeking a talented Renewal Portfolio Manager to join our dynamic team. As a Renewal Portfolio Manager, you will play a key role in driving customer...