Customer Retention Strategist
Há 5 dias
- Renewal Process Ownership: Own the subscription renewal process for assigned customers, ensuring contract retention and customer satisfaction.
- Collaboration and Communication: Collaborate across multiple teams, including Sales Operations, Account Executives, Legal, and Engineering, to ensure smooth renewal execution.
- Data Management: Maintain accurate customer and renewal data in Salesforce, tracking renewal pipeline, forecasts, and key customer contacts.
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Customer Retention Strategist
Há 4 dias
Lisboa, Lisboa, Portugal CLEVERLY LDA (Portugal) Tempo inteiroAbout the JobWe are seeking a skilled Renewal Account Manager to join our team at CLEVERLY LDA (Portugal). As a Renewal Account Manager, you will be responsible for ensuring that each customer is maximizing the value of their subscriptions.Your key responsibilities will include:Coordinating additional training or professional service interests with...
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Customer Retention Marketing Strategist
Há 7 dias
Lisboa, Lisboa, Portugal Darkroom Tempo inteiroAbout DarkroomWe're a progressive omni-channel growth marketing agency focused on retail, e-commerce, and consumer businesses. Our goal is to deliver innovative solutions that drive client revenue and help our clients achieve their goals.We're seeking a highly innovative, data-driven Retention Marketing Manager, who's motivated by the challenge of working...
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Subscription Retention Expert
Há 6 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout Our TeamWe are a dynamic team at Phiture, seeking a talented Customer Renewal Strategist to join our ranks. As a key member of our operations group, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers. This involves ensuring high retention rates and maximizing contract value through strategic...
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Customer Engagement Strategist
1 dia atrás
Lisboa, Lisboa, Portugal Rival Tempo inteiroJob DescriptionWe're seeking a highly skilled Customer Engagement Strategist to join our team in Lisbon. As a key member of our customer marketing department, you will be responsible for developing and executing customer engagement initiatives that drive retention, advocacy, and revenue growth.Main Responsibilities* Develop and execute customer marketing...
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Lisboa, Lisboa, Portugal Usercentrics Gmbh Tempo inteiroUsercentrics GmbH is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem.As a Email Marketing and Customer Engagement Strategist, you will play a crucial role in...
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Customer Retention Director
Há 6 dias
Lisboa, Lisboa, Portugal Pagerduty, Inc. Tempo inteiroAbout the Team">As a key member of our customer success department, you will be responsible for managing subscription renewals and ensuring high retention rates. You will collaborate closely with internal teams, including Customer Success, Sales, and Operations, to drive customer adoption and mitigate churn risks.Your Key Responsibilities:Owning the...
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Customer Retention Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Grabjobs Tempo inteiroAbout the Role">Grabjobs is seeking a highly skilled Renewal Manager to join our dynamic and customer-focused team. As a key member of our sales organization, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.">Main Responsibilities">">Own...
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Customer Retention Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroBuscojobs Portugal is seeking a Customer Retention Specialist to join our team. In this role, you will be responsible for ensuring customer satisfaction and loyalty by anticipating potential friction points and taking into account the customer's usage of our product.About the RoleYour responsibilities will include:Identifying and responding to customer...
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Customer Data Insights Strategist
Há 14 horas
Lisboa, Lisboa, Portugal Data Science Festival Tempo inteiroCustomer Data Insights StrategistWe are looking for an experienced Customer Data Insights Strategist to join our team at the Data Science Festival. As a Customer Data Insights Strategist, you will provide insights and strategic guidance across the company.You will collaborate with partners to input into future roadmaps for data tools and architectures....
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CRM Automation Strategist
Há 2 dias
Lisboa, Lisboa, Portugal Usercentrics Tempo inteiroAbout UsercentricsUsercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance.Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business...
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VP of Customer Retention and Growth
Há 6 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroKey ResponsibilitiesStrategic Direction: Define the strategic direction and vision for the Customer Success Management organization.Customer Retention: Develop and implement initiatives to improve customer retention and satisfaction.Executive Relationships: Manage executive relationships with key customers and act as a trusted advisor.Team Leadership: Lead...
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Retention Expert
Há 2 dias
Lisboa, Lisboa, Portugal Salt Services SA Tempo inteiroAbout the JobSalt Services SA is looking for a highly skilled customer service professional to handle inbound and outbound calls, address customer inquiries, and resolve issues promptly and effectively. As a Contact Center Retention Agent, you will be responsible for retaining customers and ensuring their continued loyalty.
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Customer Retention Expert
Há 7 horas
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroWhy Join UsAs a leading global provider of tax, compliance and trust solutions and services, we offer a unique opportunity to make a positive impact on our customers' success.About the RoleWe're seeking a highly motivated Customer Retention Expert to drive successful renewals, cultivate strong relationships, and develop comprehensive account...
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Customer Retention Manager
Há 18 horas
Lisboa, Lisboa, Portugal GoStudent GmbH Tempo inteiroThe role in a SnapshotIn the role of Customer Retention Manager you will be responsible for retaining customers with the highest churn risk and directly contribute to revenue. Does this sound like a challenge you are up for? Then applyYour Role in Our Mission:In this unique role, you will be responsible for retaining customers with the highest churn risk and...
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Customer Retention Manager
Há 17 horas
Lisboa, Lisboa, Portugal GoStudent GmbH Tempo inteiroThe role in a SnapshotIn the role of Customer Retention Manager you will be responsible for retaining customers with the highest churn risk and directly contribute to revenue. Does this sound like a challenge you are up for? Then applyYour Role in Our Mission:In this unique role, you will be responsible for retaining customers with the highest churn risk and...
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Subscription Retention Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroWe revolutionize how critical work gets done at Phiture. Our Operations Cloud powers the agility that drives digital transformation. As a Subscription Retention Specialist, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers.You will collaborate closely with internal teams, including Customer Success,...
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Customer Retention Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Pager Tempo inteiro**About Us**PagerDuty is a leader in the operations cloud, empowering teams to drive business forward.We are seeking a highly skilled Renewal Manager to join our dynamic team.**Job Summary**We are looking for a proactive and organized professional to manage subscription renewal processes for assigned customers.The ideal candidate will have experience in...
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Customer Renewal Strategist
Há 6 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the JobWe are looking for a skilled Digital Operations Specialist to join our operations team. In this role, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers. This involves ensuring high retention rates and maximizing contract value through strategic partnerships with internal teams.The ideal...
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Engagement and Retention Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Goldenergy Tempo inteiroJob DescriptionWe're looking for an Engagement and Retention Specialist to play a key role in driving customer satisfaction, loyalty, and retention. The ideal candidate will possess strong communication skills, be able to analyze complex problems, and develop creative solutions.Responsibilities:Map and optimize the customer journey, identifying critical...
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Account Retention Expert
1 dia atrás
Lisboa, Lisboa, Portugal Pager Tempo inteiroAccount Management OpportunityWe are seeking a skilled Account Management Professional to join our team. As an Account Management Professional, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.Responsibilities Include:Managing the...