Global Customer Care Manager

Há 5 dias


Lisboa, Lisboa, Portugal FedEx Group Tempo inteiro

We are looking for a talented Global Customer Care Manager to lead our team in delivering exceptional customer experiences. This role involves utilizing your expertise in planning and engineering to design, manage, or maintain systems or processes that drive customer satisfaction.

Your key responsibilities will include:

  • Leading cross-functional, cross-country initiatives as a subject matter expert on customer care systems.
  • Supporting the implementation of new technologies and process improvements to enhance customer experience.
  • Collaborating with global IT, vendors, and business teams to execute technology solutions.

To succeed in this role, you will require strong leadership skills, excellent communication and presentation abilities, and a proven track record of delivering results-driven solutions.



  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Our Approach:We surround our team members with unlimited care, an individual approach, and a wholesome positive experience.Job Summary:We're seeking a Global Customer Care Associate to join our team. As a key member of our support team, you will be responsible for providing exceptional customer support via chats and emails.Responsibilities:Respond to...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We are seeking a skilled Global Customer Care Specialist to join our team in Lisbon, Portugal. As a customer care specialist, you will be responsible for providing top-notch support to our clients and ensuring that their needs are met.Key skills and qualifications include:Fluency in Danish (C2 level or native)Good knowledge of English (B2 level)Typing speed:...


  • Lisboa, Lisboa, Portugal Workplace Options Tempo inteiro

    **Job Summary**We have an exciting opportunity for a Global Customer Care Representative to join our team in Lisbon, Portugal.As a key member of our support team, you will be responsible for providing exceptional customer service to employees and their families.You will assist them in locating valuable resources and referrals within their community.Our team...


  • Lisboa, Lisboa, Portugal SmartRecruitments Tempo inteiro

    Are you ready to take your career to new heights with SmartRecruitments? As a Global Customer Care Professional, you'll have the opportunity to work with top global brands and contribute to their success.About the RoleYou will be responsible for communicating with customers through phone, chat, and email, monitoring and resolving cases efficiently, and...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you a highly motivated and customer-focused individual looking for a new challenge? Do you have 1 year of experience in a call center environment and are fluent in Spanish with excellent communication skills?If so, we may have the perfect opportunity for you! At Cross Border Talents, we are seeking a Global Customer Care Professional to join our team in...


  • Lisboa, Lisboa, Portugal Job Squad Tempo inteiro

    At Job Squad, we are a multinational recruitment company with offices in Copenhagen and Sliema. Our mission is to connect people with great job opportunities abroad while ensuring a smooth transition to their new life.The RoleWe are seeking a highly skilled Global Customer Care Representative to join our team. As a Customer Support Agent, you will be...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the Job:We are seeking a skilled Global Customer Care Representative to join our team in Chania. As a representative, you will be responsible for delivering exceptional customer service, ensuring high levels of satisfaction, and maintaining a positive reputation for our company.Responsibilities:Handling customer inquiries and concerns via phone, email,...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Are you passionate about delivering exceptional customer experiences? We are looking for a highly skilled Global Customer Care Representative to join our team in Portugal.Responsibilities:Respond to client inquiries via phone and email, providing prompt and accurate solutions to their issues.Utilize initial training and available resources to resolve client...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Welcome to the Global Customer Care Team, where languages meet technology! As a member of our team, you will be responsible for providing top-notch customer service to clients worldwide while developing your skills in customer support and language translation.This role offers a unique chance to work in a multicultural environment, collaborating with...

  • Global Care Partner

    Há 3 dias


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Job Description As a Global Care Partner at Nokia, you will join our dynamic and inclusive Global People Care team, where you'll be part of a supportive environment that values open communication, collaboration, and continuous growth.Our team is focused on strategic initiatives to enhance HR processes, improve employee experience, and drive operational...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Immerse yourself in a dynamic international environment where diversity and cultural exchange thrive. As a Global Customer Care Representative, you will be part of a multicultural team that prides itself on delivering exceptional service to customers from all over the world.Company OverviewBlu Selection is a multinational organization recognized for its...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a highly skilled and motivated individual to join our team as a Dutch Customer Care Specialist. As a member of our team, you will have the opportunity to work with a dynamic and supportive group of professionals who share your passion for delivering exceptional customer experiences.About the RoleAs a Dutch Customer Care Specialist, you will be...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Global Customer Care OpportunityJoin our dynamic team at Blu Selection as a Customer Service Representative in Lisbon! We are seeking a highly skilled and motivated individual to provide exceptional customer experiences and contribute to our company's success.Your ResponsibilitiesYou will be responsible for:Answering incoming queries from...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    About This RoleWe are seeking a highly skilled and motivated Global Customer Care Associate to join our dynamic team in Lisbon, Portugal.In this role, you will be responsible for providing high-quality customer service and support to our clients via multiple channels.As a key member of our team, you will play a critical role in delivering outstanding...


  • Lisboa, Lisboa, Portugal Talingual Limited. Tempo inteiro

    We are looking for a fluent GERMAN speaker to join our team as a Global Customer Care Specialist. This exciting opportunity is based in Lisbon, Portugal, and offers a unique chance to work in an international environment.About the RoleAs a Customer Travel Advisor, you will represent a leading online marketplace for travel accommodation and experiences. Your...


  • Lisboa, Lisboa, Portugal EVA Global Tempo inteiro

    Role Description: We're seeking a highly motivated Norwegian-speaking customer service representative to join our team in Malaga or Lisbon. As a key member of our night shift team, you'll engage with customers, provide excellent support, and collaborate with our team.Key Responsibilities: Engage with Customers: Engage with customers, resolve issues, and...

  • Customer Care Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Agicap Tempo inteiro

    WHO IS AGICAP?Created in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and...


  • Lisboa, Lisboa, Portugal EVA Global Tempo inteiro

    **Customer Experience Specialist - German Language ExpertJoin EVA Global's vibrant team in Lisbon as a skilled Customer Experience Specialist, leveraging your German language expertise to deliver exceptional customer service.This is an exciting opportunity to work in a dynamic environment, collaborating with a talented team and making a meaningful impact on...


  • Lisboa, Lisboa, Portugal Ovom Care Tempo inteiro

    Job DescriptionOvom Care is seeking an experienced Sales & Patient Experience Specialist to join our team. In this role, you will be responsible for acquiring new patients and guiding them through their fertility journey, ensuring they feel supported, informed, and confident in their decisions.Your Key ResponsibilitiesWelcome patients warmly and make them...


  • Lisboa, Lisboa, Portugal TalenTrail Tempo inteiro

    **Key Responsibilities**Deliver exceptional customer support via phone, chat, and email;Resolve cases promptly to ensure quick, effective solutions;Maintain high customer satisfaction levels by representing a major global brand with integrity;Build and nurture strong relationships with partners and customers, consistently demonstrating empathy and...