Tech Support Expert for Finnish-Speaking Client in Portugal

Há 6 dias


Porto, Porto, Portugal Nordic Jobs Worldwide Tempo inteiro

Overview


Nordic Jobs Worldwide is a leading recruitment agency specializing in connecting Nordic talent with international businesses. We are committed to employee growth and success, offering a collaborative environment where dedication is rewarded.



About the Role


We are seeking a highly motivated Tech Support Expert to join our team. This individual will play a critical role in providing top-notch assistance to our clients, troubleshooting technical issues across devices.



Key Responsibilities



  • Provide exceptional customer service and support via phone, email, or chat.
  • Troubleshoot hardware and software issues on various devices, including Android, iOS, and popular software.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain a thorough understanding of the latest technologies and innovations.
  • Work effectively under pressure and handle multiple tasks simultaneously.


Requirements


To succeed in this role, you will need:



  • Fluency in Finnish and strong English skills (B2+), both written and spoken.
  • A passion for technology and problem-solving.
  • Excellent listening skills and enthusiasm for building customer relationships.
  • Creativity and a proactive approach to finding innovative solutions.
  • Strong problem-solving skills and ability to handle stress effectively.


What's in It for You?


This role offers:



  • An opportunity to work in an international environment with a supportive and inclusive team.
  • Access to cutting-edge technology and professional development programs.
  • A competitive salary: €55,000 per annum, plus summer and holiday bonuses, and monthly performance incentives.
  • A relocation package, including flight reimbursement, one month of paid accommodation, and assistance with relocation documents.
  • Additional perks, including access to employee benefits and discounts.


Why Choose Us?


Nordic Jobs Worldwide is dedicated to helping individuals achieve their career goals and grow professionally. We offer a unique opportunity to work with a global community of customer experience experts and make a real impact in the industry.



Contact Information


Please submit your application through our website. We look forward to reviewing your qualifications and discussing this exciting opportunity further.



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