French-Speaking Customer Support Specialist

Há 4 dias


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

Customer Support Representative (French-Speaking)

Are you a French language expert looking for a challenging role in customer service? We are seeking a skilled Customer Support Representative to join our team in Porto, Portugal. As a key member of our customer support team, you will be responsible for providing top-notch support to our French-speaking customers via email, phone, and chat. Your excellent communication skills in French and English will enable you to effectively address customer inquiries, troubleshoot issues, and provide solutions in a timely manner. Additionally, you will maintain accurate records of customer interactions and transactions, and collaborate with other team members to improve overall customer satisfaction.

Key Responsibilities:
- Provide friendly and professional customer support to French-speaking customers
- Address customer inquiries, troubleshoot issues, and provide solutions in a timely manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to improve overall customer satisfaction

Requirements:
- Fluent in French (both written and spoken)
- Excellent communication skills in French and English
- Previous experience in customer service or a similar role is a plus
- Strong problem-solving abilities and a customer-oriented mindset
- Ability to work well in a team environment

Benefits:
- Competitive salary
- Opportunities for career growth and development
- Friendly and multicultural work environment
- Convenient location in Porto



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