Cash Collection Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

In the heart of Portugal, where Braga and Lisbon converge, Buscojobs Portugal is seeking a talented individual to join its team as a Cash Collection Specialist. This exciting role offers an incredible opportunity to be part of a dynamic organization that thrives on innovation and continuous improvement.

Job Overview

As a Cash Collection Specialist, you will be responsible for managing due and overdue balances on customer accounts, ensuring timely payments, and maximizing On-Time Payment rates. Your attention to detail and excellent communication skills will enable you to build strong relationships with customers and internal stakeholders.

About You
  • You hold a degree in Business, Finance, Economics, or a related field.
  • You possess proficiency in German and English, enabling you to effectively communicate with customers and colleagues.
  • You have strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel), which will aid in your analytical and problem-solving tasks.
  • You excel in customer service, with high levels of empathy and effective conflict resolution skills.
  • You are a strategic thinker, capable of analyzing data, identifying trends, and proposing improvements to business processes.
Your Key Responsibilities
  1. Manage customer inquiries to ensure sales ledger balances are accurate and up-to-date.
  2. Maximize On-Time Payment rates by successfully managing due and overdue balances on customer accounts.
  3. Notify markets of uncollectable debt risks and implement mitigation strategies whenever possible.
  4. Collaborate with colleagues to execute collection activities based on Market Collection Strategies.
  5. Respond promptly to incoming collection concerns from customers and internal stakeholders.
What We Offer
  • A competitive salary of approximately €35,000 - €45,000 per annum, reflecting the cost of living in the region.
  • Flexible working arrangements, allowing you to balance work and personal life effectively.
  • Ongoing training and professional development opportunities to enhance your skills and expertise.
  • A multicultural and diverse team environment that fosters collaboration, creativity, and growth.

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