Cash Collection Specialist
Há 5 dias
In the heart of Portugal, where Braga and Lisbon converge, Buscojobs Portugal is seeking a talented individual to join its team as a Cash Collection Specialist. This exciting role offers an incredible opportunity to be part of a dynamic organization that thrives on innovation and continuous improvement.
Job OverviewAs a Cash Collection Specialist, you will be responsible for managing due and overdue balances on customer accounts, ensuring timely payments, and maximizing On-Time Payment rates. Your attention to detail and excellent communication skills will enable you to build strong relationships with customers and internal stakeholders.
About You- You hold a degree in Business, Finance, Economics, or a related field.
- You possess proficiency in German and English, enabling you to effectively communicate with customers and colleagues.
- You have strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel), which will aid in your analytical and problem-solving tasks.
- You excel in customer service, with high levels of empathy and effective conflict resolution skills.
- You are a strategic thinker, capable of analyzing data, identifying trends, and proposing improvements to business processes.
- Manage customer inquiries to ensure sales ledger balances are accurate and up-to-date.
- Maximize On-Time Payment rates by successfully managing due and overdue balances on customer accounts.
- Notify markets of uncollectable debt risks and implement mitigation strategies whenever possible.
- Collaborate with colleagues to execute collection activities based on Market Collection Strategies.
- Respond promptly to incoming collection concerns from customers and internal stakeholders.
- A competitive salary of approximately €35,000 - €45,000 per annum, reflecting the cost of living in the region.
- Flexible working arrangements, allowing you to balance work and personal life effectively.
- Ongoing training and professional development opportunities to enhance your skills and expertise.
- A multicultural and diverse team environment that fosters collaboration, creativity, and growth.
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