Highly Motivated Customer Service Representative

Há 1 mês


Lisboa, Lisboa, Portugal Bosch Tempo inteiro
Job Overview

We are seeking a highly motivated and customer-oriented individual to join our team as a Front & Backoffice Agent - German Speaker.

The successful candidate will be responsible for providing exceptional customer service, handling incoming inquiries, and ensuring timely resolution of customer issues.

Estimated Salary

Based on industry standards and location, the estimated annual salary for this position is approximately 55,000 - 65,000 EUR.

Responsibilities

The key responsibilities of this role include:

  • Providing customer service via phone, email, or in-person
  • Handling customer inquiries and resolving issues in a timely manner
  • Collaborating with specialist teams to ensure accurate and efficient resolution of customer concerns
  • Communicating effectively with customers in English and German languages
Requirements

To be successful in this role, you will need:

  • German Language (C1 level) Mandatory;
  • English (at least B1 level, written communication);
  • Strong communication and problem-solving skills;
  • A commitment to providing excellent customer service;
  • Flexibility to work two Saturdays a month;
What We Offer

In return for your hard work and dedication, we offer:

  • Challenges in an international environment
  • Career opportunities in one of the world's leading companies
  • Flexible working hours
  • Medical services
  • Discounts for employees
  • Sports and health-related activities
  • Canteen facilities
  • Good access to public transportation
  • Space for creativity


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