Senior Quality Assurance Analyst

4 semanas atrás


Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

About the Role

Randstad Portugal is seeking a motivated Quality Control Specialist to join its Banking team in the technology and consultancy area. The ideal candidate will possess strong analytical and problem-solving skills, with a keen eye for detail.

Key Responsibilities

• Perform quality checks on completed analyst/senior analyst files to ensure high standards are met.

• Collaborate with analysts to provide coaching and feedback on individual cases and process challenges.

• Act as an escalation point for project-related issues, providing clear guidance in line with agreed policies and procedures.

• Offer SME guidance to Analysts/Senior Analysts on KYC-related matters.

Requirements

• Minimum 3 years' experience in a KYC/AML environment.

• Proven experience in Quality Control and error mitigation.

• Strong attention to detail and analytical insight.

What We Offer

Hybrid regime with flexible working hours, competitive salary, and a dynamic work environment.



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