Senior Quality Assurance Specialist
Há 1 mês
Adecco Prestação De Serviços, Lda is seeking an experienced Senior Quality Assurance Specialist to support our prestigious client in Lisboa. Estimated Salary: 32,500 - 42,000 € per year.
The ideal candidate will have a minimum of 3 years' experience working within a KYC/AML environment and at least 1 year's experience in quality control. Relevant financial service experience, ideally within risk, compliance or financial crime, is highly desirable.
Key Responsibilities:
• Perform quality checks on completed analyst/senior analyst files
• Provide coaching/feedback to analysts on both individual cases & wider process challenges/changes
• Act as an escalation point for project – providing clear and concise guidance in line with agreed project policies/procedures
• Provide KYC SME guidance to Analysts / Senior Analysts
• Identify/escalate process gaps/issues and work with QC/Process team to rectify
• Within QC team, act as a decision maker in reviewing Quality Control process/policy for remediation
• Establish and maintain excellent working relationships with stakeholders at all levels
Requirements:
• Educated to Degree Level
• Minimum of 3 years' experience of working within a KYC/AML environment
• Minimum of 1 year's experience within Quality Control
• Relevant financial service experience, ideally within risk, compliance or financial crime
• Knowledge or experience of working with commercial or investment banking is desirable
• Ability to research, making use of the Internet and online systems
• Knowledge of the regulatory environment is highly desirable
• Excellent written and verbal communication skills
• Fluent English – B2 minimum
• Drive, Determination and Passion to succeed
• Strong Attention to detail & an analytical insight
• Detail oriented, with the ability to work independently and multi-task effectively
• Flexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines.
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