Senior Quality Assurance Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

Adecco Prestação De Serviços, Lda is seeking an experienced Senior Quality Assurance Specialist to support our prestigious client in Lisboa. Estimated Salary: 32,500 - 42,000 € per year.

The ideal candidate will have a minimum of 3 years' experience working within a KYC/AML environment and at least 1 year's experience in quality control. Relevant financial service experience, ideally within risk, compliance or financial crime, is highly desirable.

Key Responsibilities:
• Perform quality checks on completed analyst/senior analyst files
• Provide coaching/feedback to analysts on both individual cases & wider process challenges/changes
• Act as an escalation point for project – providing clear and concise guidance in line with agreed project policies/procedures
• Provide KYC SME guidance to Analysts / Senior Analysts
• Identify/escalate process gaps/issues and work with QC/Process team to rectify
• Within QC team, act as a decision maker in reviewing Quality Control process/policy for remediation
• Establish and maintain excellent working relationships with stakeholders at all levels

Requirements:
• Educated to Degree Level
• Minimum of 3 years' experience of working within a KYC/AML environment
• Minimum of 1 year's experience within Quality Control
• Relevant financial service experience, ideally within risk, compliance or financial crime
• Knowledge or experience of working with commercial or investment banking is desirable
• Ability to research, making use of the Internet and online systems
• Knowledge of the regulatory environment is highly desirable
• Excellent written and verbal communication skills
• Fluent English – B2 minimum
• Drive, Determination and Passion to succeed
• Strong Attention to detail & an analytical insight
• Detail oriented, with the ability to work independently and multi-task effectively
• Flexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines.



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