Solution Owner for Sales

Há 5 dias

Lisboa, Lisboa, Portugal Damia Tempo inteiro

Job Summary

Sociedade Central de Cervejas e Bebidas is seeking a talented Solution Owner to join our team. As a key member of our Sales and Logistics department, you will be responsible for ensuring the continuity and improvement of our Sales CRM Wholesale ERP service.

Key Responsibilities

  1. Identify business needs in collaboration with Sales and our Own Direct Wholesaler (NOVADIS) business areas, translating them into functional designs and new or revised functionalities for stakeholders.
  2. Actively contribute and participate in operational activities to implement changes that meet business objectives and provide valuable insights over the entire sales and distribution flow.
  3. Maintain and build relationships with internal customers and relevant external parties.
  4. Proactively assess and propose innovative technological solutions to support business processes across Sales & Logistics areas, enabling process efficiency and optimization.
  5. Ensure the continuity and reliability of the Sales & CRM Wholesale ERP service, managing and collaborating with their vendor partner.
  6. Convert D&T priorities and the projects/solutions portfolio into actionable items, determining designs based on requirements (functional, technical, budgetary, timing, etc.), in full alignment with all stakeholders.
  7. Assist in developing and enhancing the fit-for-purpose Domain and NOVADIS Architecture.
  8. Oversee and analyze the functional and technical aspects of NOVADIS CRM, ensuring they align with agreed performance indicators and defined methodologies.
  9. Customize, prepare, and test applications for end-to-end usage, ensuring availability for the business.
  10. Ensure and maintain system and user documentation.

Requirements

  • Degree in Technology or relevant field (Computer Engineering, Information Systems Management, or equivalent) required; Master's degree preferred.
  • At least 3 years of experience with MS Dynamics – CRM 365 preferably in large and complex organizations, IT industry, or multinational environments.
  • Previous experience working on projects, IT solutions, and/or architectural principles.
  • Ability to empathize with business needs and translate them into technology solutions.
  • Ability to work independently while thriving in a collaborative team environment.
  • Good understanding of business processes and the ability to act as an independent and challenging business partner.
  • English (minimum B2) and Portuguese (fluent).
  • Strong interpersonal and collaborative skills, empathy, adaptability, and team spirit.
  • Resilience, ability to relate and influence, strong analytical skills, attention to detail, and project management skills.

About Us

Sociedade Central de Cervejas e Bebidas and Novadis are entities part of the Portuguese Operating Company (SCC), owned by HEINEKEN.

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