Solution Owner
1 semana atrás
Sociedade Central de Cervejas e Bebidas is seeking a skilled professional to fill the role of Solution Owner for their Sales CRM Wholesale ERP service.
Your Mission:
As a key member of the Sales area, you will report to the D&T Manager and be responsible for ensuring the continuity and improvement of the Sales CRM Wholesale ERP service. This involves managing and collaborating closely with vendor partners to own the full scope of technological solutions.
Key Responsibilities:
- Identify business needs in collaboration with Sales and Own Direct Wholesaler (NOVADIS) business areas, translating them into functional designs and new or revised functionalities for stakeholders.
- Ensure the ERP continuously adapts to evolving requirements from both the business function and global directives.
- Maintain and build relationships with internal customers and relevant external parties.
- Proactively assess and propose innovative technological solutions to support business processes across Sales & Logistics areas, enabling process efficiency and optimization.
- Ensure the continuity and reliability of the Sales & CRM Wholesale ERP service, managing and collaborating with their vendor partner.
Requirements:
- Degree in Technology or relevant field required; Master's degree preferred.
- At least 3 years of experience with MS Dynamics – CRM 365 preferably in large and complex organizations, IT industry, or multinational environments.
- Previous experience working on projects, IT solutions, and/or architectural principles.
- Ability to empathize with business needs and translate them into technology solutions.
- Ability to work independently while thriving in a collaborative team environment.
- Good understanding of business processes and the ability to act as an independent and challenging business partner.
- English (minimum B2) and Portuguese (fluent).
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