Hotel Operations Manager
Há 1 mês
Hotel Operations Manager
Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore breathtaking destinations. As Hotel Operations Manager, you will oversee the daily operations, revenue, and costs of the Hotel Department, ensuring exceptional experiences for our guests.
- Maintain effective communication with Department Heads, crew, and charter personnel to avoid misunderstandings and ensure the vessel is always manned according to needs.
- Coordinate all crew matters and encourage upward communication to report constructive criticism and suggestions.
- Safeguard Hotel Operations concepts, policies, and procedures by monitoring and reporting deviations.
- Ensure compliance with health and hygiene standards and conduct regular spot checks.
Key Responsibilities:
- Oversee the entire Hotel operation, including Food and Beverage, Accounting, Front Office, Tour Office, Entertainment, and contracted services.
- Maintain effective communication between Hotel, Deck, and Engine Departments.
- Keep the Master informed of any occurrences affecting navigation, safety, or service quality.
About Us:
Mystic Cruises is committed to environmental sustainability and innovation. If you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you.
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