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Hotel Operations Manager
2 meses atrás
An esteemed opportunity has arisen for a seasoned General Manager to spearhead the opening of a new hotel in Porto, Portugal.
The ideal candidate will be responsible for implementing operational procedures, driving team performance, and fostering a vibrant community. A grounded approach is essential, with a focus on managing the Profit and Loss (P&L), ensuring efficient daily processes, and actively supporting and challenging brand propositions.
Key Responsibilities:
- Formulate and execute the business plan, highlighting and achieving key performance indicators for the hotel.
- Enhance overall performance by maximizing sales and profit, elevating brand awareness and reputation, identifying business opportunities, optimizing team productivity, and ensuring exceptional guest satisfaction.
- Take ownership of the entire Profit and Loss (P&L) spectrum, including budget setting, actuals management, forecasting assurance, and comprehensive control and reporting across all business aspects.
- Evaluate and refine business activities, processes, and methodologies to enhance financial performance and contribute value.
- Collaborate with essential stakeholders, overseeing and enhancing the team life cycle by promoting a culture of trust, collaboration, inclusion, guest-centricity, and enjoyment.
- Ensure strict adherence to regulatory and due diligence requirements, meticulously documenting them for both internal and external audits.
We seek a talented and experienced General Manager with a proven track record in hotel management. The ideal candidate will possess excellent knowledge of the hotel market in Porto, a keen understanding of the local scene, and the ability to drive the business forward.
Requirements:
- Minimum of 3 years of experience as a General Manager or in a similar capacity within the hotel, co-living/student accommodation, or resort industry.
- Fluency in Portuguese and English is essential.
- Excellent problem-solving skills and a strong understanding of hybrid hospitality or community-centric brands and business models.
- Integrity is a fundamental value, and you thrive in an environment that demands excellence, dedication, and energy.
