Expedition Cruise Hotel Operations Manager
3 semanas atrás
Company Overview: At Mystic Cruises, we're passionate about providing an intimate and eco-friendly experience for our guests to explore breathtaking destinations around the world. With a five-star service, our guests get up close and personal with nature's beauty, from Antarctica to the Arctic region, Northern Europe to the Mediterranean.
We have ships designed to sail into landmark cities and small, exclusive ports that larger vessels can't reach, offering unforgettable experiences. Our commitment to environmental sustainability is reflected in the innovative technologies implemented on our ships to minimize our impact on the environment.
About UsMystic Cruises fosters a culture of creativity and innovation, valuing employee ideas and contributions. We believe in travel, sustainability, and collaboration, making us the perfect place for talented individuals who want to be part of our DNA and help us continue to provide exceptional experiences to our guests.
The OpportunityWe are seeking an experienced Expedition Cruise Hotel Operations Manager to oversee the daily operations, revenue, and costs of our entire hotel operation. This includes Food and Beverage, Accounting, Front Office, Tour Office, Entertainment, and contracted services. The successful candidate will maintain effective communication between departments, ensuring seamless operations and high-quality services to our guests.
The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional guest experiences. They will work closely with department heads, individual crew members, and charter personnel to ensure the vessel is always manned according to needs.
The salary range for this position is $80,000 - $120,000 per year, depending on experience.
Key Responsibilities:
- To assume full responsibility for all aspects of the entire Hotel operation
- To oversee the daily operations, revenue, and costs of the hotel
- To maintain effective communication between departments
- To keep the Master promptly and fully informed of any occurrence affecting navigation or safety
- To coordinate all Crew matters by establishing efficient communication between the ship and Mystic Head Office
Requirements:
- Experience in hotel operations management
- Strong leadership and communication skills
- Ability to work effectively in a team environment
- Passion for delivering exceptional guest experiences
- Familiarity with environmental sustainability practices
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