Sales and Service Ambassador

Há 1 mês


Lisboa, Lisboa, Portugal Watchers Tempo inteiro

About the Role
We are a leading luxury company seeking a highly skilled Sales Assistant to join our team. As a Sales Assistant, you will play a pivotal role in contributing to our brand's sales growth in-store. Your responsibilities will include acting as a brand ambassador, delivering exceptional customer service, and achieving sales objectives through effective sales techniques.

Key Responsibilities
- Achieve sales objectives through the effective use of sales techniques
- Demonstrate strong product expertise and engage clients through the details and stories of the products
- Identify customer expectations and advise them on products
- Understand how to handle customer queries
- Ensure a welcoming client-focused environment
- Problem-solving in partnership with team members to ensure each client issue is properly resolved

Requirements
- 12th grade (higher education will be a plus)
- Very good English proficiency (essential) - extra language skills would be great, but not essential
- Careful presentation
- Proven experience in hotel or hospitality management consistent with Luxury Standards
- Previous experience in a retail service context (desirable)
- Excellent communication skills
- Commitment to team culture and approach to service delivery
- Problem-solving skills to turn issues into opportunities

What We Offer
- Competitive salary (fixed remuneration + meal allowance + transportation allowance + variable monthly and annual components sales-linked)
- Ongoing professional development
- Collaborative working environment


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