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Account Growth Executive
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Our Story: With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Lisbon, Porto, and Madrid. We currently have more than 950 professionals in different areas. We are focused on increasing technological capacity for our clients and driving digital transformation.
Job Summary: We are seeking an Account Manager (Banking) to integrate one of our biggest clients in the banking sector. The client is a major European bank with activities in over 70 countries worldwide and over 150 years of existence. You will join an international and diverse team.
Key Responsibilities:
- Ensure efficient, accurate, and timely resolution of client-related issues, queries, and requests.
- Guarantee correct communication flow between client and Business Operations teams.
- Identify, assess, monitor, and control activity risks.
- Participate in projects to drive business growth and deliver internal system releases.
- Collect data from client email communication and build KPIs to improve client experience.
Requirements: Bachelor's degree from a college or university; good Microsoft skills: Excel, Word, and PowerPoint; proactive, motivated, and willing to absorb new concepts; ability to adapt and respond to changing work situations and environments; strong team player; fluent in English.
What We Offer: Work on challenging projects for big clients; learn about emerging technologies; possibility of working remotely; design your career plan; access to continuous training and certifications; evolve through our internal mobility program.
