Process Improvement Manager

Há 3 dias


Lisboa, Lisboa, Portugal Freebalance Tempo inteiro

About the Position:

This is a key role within the organization, responsible for driving quality and process improvements across various functions.

Responsibilities:

  • Design and implement process improvement initiatives to meet certification requirements.
  • Collaborate with cross-functional teams to define and document processes, ensuring alignment with CMMI and ISO standards.
  • Conduct regular process audits and reviews to identify areas for improvement and drive corrective actions.
  • Develop and maintain a comprehensive set of policies, procedures, and guidelines to support employees in meeting certification requirements.
  • Provide regular status updates to senior management on process performance, certification progress, and compliance levels.

Requirements:

  • Proven experience in process management, quality assurance, and certifications.
  • Strong knowledge of CMMI and ISO standards and their implementation in an IT environment.
  • Excellent analytical and problem-solving skills, with the ability to identify process gaps and drive effective solutions.
  • Strong communication and interpersonal skills to collaborate with cross-functional teams and present information to senior management.
  • Certifications such as CMMI Lead Appraiser, ISO Lead Auditor, or similar would be a plus.


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