Operations Manager for Process Improvement

Há 4 dias

Lisboa, Lisboa, Portugal IQVIA LLC Tempo inteiro

Job Description:

IQVIA LLC is seeking an experienced Operations Manager to provide maternity cover for approximately 15 months starting in May. The successful candidate will be responsible for managing medium-to-large scale projects across Operational Effectiveness Services (OES) and delivering global solutions that identify and accelerate operational productivity, optimization, and efficiency through change and process improvements increasing value-add throughout the organization.

Responsibilities:

  • Manage medium-scale projects crossing OES core services, functional groups, and regions ensuring high-quality deliverable generation positively impacting data capture, project planning, change/data/process management, and compilation.
  • Work closely with functional area leads and assist with the management of large-scale projects.
  • Actively participate in discussions with operations, OES management, and Executive Management teams to determine project scope, timelines, and feasibility for assigned project(s).
  • Manage project analysis, planning, strategy, and implementation, including determination and establishment of objectives for assigned project(s); establish work plan and timeline for successful implementation; conduct research and prompt discussions regarding project specifications and adjustments.
  • Manage, monitor, and report on multiple high-priority/cross OES core services project(s) to OES and Executive Management.
  • Apply evolving subject matter expertise to identify Statistical Process Control, Lean Six Sigma, and other process/data analysis to guide global process improvement initiatives. Ensure alignment of process with business unit and OES strategies enabling incorporation with IQVIA's strategy.
  • Ensure successful collaboration of internal stakeholders: OES, client, and IQVIA throughout the life of project(s).
  • Serve as primary contact while leading assigned project problem-solving and resolution efforts.
  • Record and document project activities.
  • Produce, distribute, and present report/presentation materials to OES management and executive management team.
  • Resolve and escalate issues in a professional and timely fashion.

Qualifications:

  • Bachelor's Degree in life sciences, business, or related field
  • 7 years of experience in a relevant function such as clinical operations, applied math, IT, data management, business, laboratory, project management
  • Equivalent combination of education, training, and experience
  • Strong knowledge of Microsoft Office and other data capture and compilation tools
  • Excellent written and verbal communication skills
  • Strong project leadership, staff management, and/or project planning skills
  • Strong attention to detail/quality control skills while driving initiatives to closure
  • Strong critical thinking and analytical skills
  • Competent presentation and interpersonal skills meeting the needs of all levels within the organization up to and including the Executive Management
  • Ability to successfully lead, manage and motivate staff
  • Ability to demonstrate and apply relevant and evolving subject matter expertise illustrating mastered understanding of process/data analysis techniques and methodologies
  • Ability to successfully and quickly grasp, understand and apply various analysis techniques and methodologies
  • Ability to innovatively solve problems with demonstrated success delivering desired results according to quality guidelines and timelines
  • Ability to establish and maintain effective working relationships with team members, management, operations staff, clients, and executive management members

  • Process Improvement Manager

    Há 7 dias

    Lisboa, Lisboa, Portugal Bloq Tempo inteiro

    About UsBloq.it is committed to providing affordable and sustainable smart locker solutions. We're dedicated to making online deliveries more efficient, cost-effective, and environmentally friendly.We're seeking an experienced Operational Excellence Manager to join our Business Operations team and contribute to our mission of redefining the last-mile...

  • Business Process Improvement Manager

    Há 5 dias

    Lisboa, Lisboa, Portugal Navan Inc Tempo inteiro

    About Us Navan Inc is a leading provider of travel services and technology solutions. We are committed to delivering exceptional service and innovative solutions to our customers, and we are seeking a highly skilled and detail-oriented Business Process Improvement Manager to join our team. As a Business Process Improvement Manager, you will play a...

  • Process Improvement Manager

    3 semanas atrás

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    ROLE:1. Process Analysis and Improvement – review existing processes across the company to identify inefficiencies and areas for improvement;2. Project management - Lead cross-functional teams to implement process improvements, ensuring projects are completed on time and within budget;3. Change management - Work with department heads and senior management...

  • Business Process Improvement Manager

    Há 5 dias

    Lisboa, Lisboa, Portugal Laminar Projects Tempo inteiro

    About Laminar ProjectsWe are a consultancy that implements technology to improve the delivery of complex construction projects. Our mission is to fully digitise the construction of human civilisation and create a new type of organisation that enables human flourishing while delivering a huge positive impact on society.The RoleWe are searching for an...

  • Process Improvement Manager

    Há 11 horas

    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Job Summary:We are looking for a Process Transformation Manager to lead our efforts in driving performance improvement and transformation within Integrated Business Services. As a key member of our team, you will play a pivotal role in ensuring our unit delivers its efficiency commitment to the group and supports Nestlé through their transformation...

  • Process Excellence Manager

    Há 4 dias

    Lisboa, Lisboa, Portugal Emma Tempo inteiro

    Job DescriptionCompany OverviewWe are Emma – The Sleep Company, a leading player in the sleep industry. With over 30 countries and various consumer associations across EMEA, APAC, and the Americas, we're pushing the boundaries of technology to transform the world of sleep.Job SummaryWe're seeking an experienced Senior Process Excellence Manager to lead our...

  • Process Improvement Director

    Há 3 dias

    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Reinventing Sleep Industry ProcessesWe're Emma – The Sleep Company, a pioneering force in the D2C sleep market. Our mission is to push the boundaries of what's possible. We're seeking an experienced Sr. Process Excellence Manager to help us reinvent our processes and drive business success.Main ResponsibilitiesConduct thorough analysis of our current...

  • Process Improvement Specialist

    Há 3 dias

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Senior Fulfilment Excellence ManagerWe are seeking an experienced Senior Fulfilment Excellence Manager to join our team in Lisbon, Portugal. As a key member of our operations team, you will be responsible for leading process improvements, streamlining logistics, and developing key processes.About Our CompanyTN Portugal is a leading provider of sleep...

  • Business Process Improvement Manager

    1 dia atrás

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Job Summary:We are seeking a Business Process Improvement Manager to join our team at GrabJobs. As a Business Process Improvement Manager, you will be responsible for improving business processes and implementing Oracle Retail software solutions that meet the needs of our clients.About the Role:Collaborate with the OLR functional team consistent with this...

  • Process Improvement Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal Michael Page Tempo inteiro

    Job OverviewWe are seeking a talented Process Improvement Specialist to join our team at Michael Page.The successful candidate will be responsible for analyzing internal finance processes, identifying areas for improvement, and developing strategies to enhance efficiency and productivity. Additionally, they will work closely with various stakeholders,...

  • Process Improvement Manager

    Há 5 dias

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    About the RoleWe are seeking a highly skilled Business Operations Specialist to join our team. In this role, you will be responsible for providing daily administrative support to our consultants, managing operational processes and systems, identifying improvement opportunities, and driving initiatives.Your Key ResponsibilitiesConsultant Support: Provide...

  • Process Improvement Strategist

    1 dia atrás

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    At Buscojobs Portugal, we're looking for a highly skilled Process Improvement Strategist to join our team. As a key member of our Operations department, you will be responsible for analyzing and optimizing our current processes, identifying areas for improvement, and implementing changes that drive business results.About the RoleAnalyze existing processes...

  • Continuous Improvement Manager

    Há 6 dias

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Company OverviewTN Portugal is a dynamic company seeking a skilled Process Improvement Manager to drive business growth through process excellence.Key ResponsibilitiesAnalyze existing processes to identify areas for improvement.Lead cross-functional teams to implement process improvements.Develop dashboards to monitor KPIs and measure results.Foster a...

  • Process Improvement Manager

    Há 5 dias

    Lisboa, Lisboa, Portugal Pleo Tempo inteiro

    About UsPleo aims to be the go-to spending solution for forward-thinking teams worldwide. Our vision is to empower businesses to thrive through innovative financial solutions.Your OpportunityThis is a chance to join our Cash Flow Domain team as an Operations Analyst, where you'll contribute to driving business growth through process improvement and data...

  • Warehouse Operations Manager

    Há 5 dias

    Lisboa, Lisboa, Portugal Louis Vuitton Tempo inteiro

    Warehouse Operations Manager Job DescriptionLouis Vuitton is hiring a Warehouse Operations Manager to lead our Store's warehouse operations in Lisbon, Avenida da Liberdade.The successful candidate will oversee warehouse operations, including receiving, storing, and shipping merchandise. This role will also involve supervising staff, managing inventory...

  • Process Improvement Professional

    1 dia atrás

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    About the PositionWe are seeking an experienced Process & Quality Analyst to join our team at GrabJobs.This individual will be responsible for maintaining the highest quality standards within our organization, ensuring efficient and effective processes align with business objectives.Key ResponsibilitiesCollaborate with the Customer Service Operations Team to...

  • Process Improvement Manager

    Há 4 dias

    Lisboa, Lisboa, Portugal Freebalance Tempo inteiro

    About the Position:This is a key role within the organization, responsible for driving quality and process improvements across various functions.Responsibilities:Design and implement process improvement initiatives to meet certification requirements.Collaborate with cross-functional teams to define and document processes, ensuring alignment with CMMI and ISO...

  • Process Improvement Lead

    Há 7 dias

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Job OverviewThis role is responsible for supporting the Localization and LQA delivery teams with a range of tasks, projects, and initiatives, primarily focusing on LQA. As the Program Manager, you will be responsible for managing and delivering complex projects and process improvement initiatives involving multiple lines of business and/or regions.The ideal...

  • Process Improvement Strategist

    Há 6 dias

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Company OverviewWe are a highly ambitious and innovative company, pushing the boundaries of technology to transform the world of sleep. As a leading D2C sleep brand, we are available in over 30 countries and recommended by many consumer associations worldwide.We focus on how we approach problems, chase growth, and set ambitious goals. We're looking for...

  • Process Improvement Coordinator

    Há 2 dias

    Lisboa, Lisboa, Portugal Ttec Tempo inteiro

    The RoleCreate and implement process improvement initiatives to enhance program operation efficiency.Develop and maintain reports, dashboards, and presentations to support operations and client needs.Analyze large datasets using statistical packages and tools like Excel, SPSS, and SAS.Collaborate with stakeholders across global time zones to ensure seamless...