Customer Onboarding Specialist Advisor for Cloud ERP

3 semanas atrás

Lisboa, Lisboa, Portugal Sap Tempo inteiro

We empower our customers to succeed at SAP. Our collaborative culture is built on a shared passion to help the world run better. How? We focus on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and a purpose-driven approach. We offer a highly collaborative team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.
What you'll do As a Customer Onboarding Specialist Advisor, your core tasks are:

Manage a portfolio of accounts with moderate complexity, overseeing general customer onboarding, implementation, and adoption needs, and assisting them in meeting their objectives.

Deliver and contribute to creating one-to-many customer engagements focused on successful onboarding and activating targeted customer segments.

Onboard and orient customers, focusing on getting started. Address challenges and questions to break through barriers inhibiting onboarding and adoption.

Introduce customers to key resources, adjust engagements to fit their needs, and set onboarding delivery expectations.

Participate in developing customer-facing collaterals and best practices in alignment with other stakeholders inside and outside the direct team.

Advise on transformation, project, and technology readiness areas.

Guide customers through enablement planning in alignment with their business goals and identified needs.

Jointly plan, with the customer, the delivery of targeted customer best practice guidance along the customer onboarding lifecycle.

Effectively communicate customer status and risks to internal and external stakeholders. Document mitigation plans.

Support/Attend customer enablement events as needed.

Continuously build upon and enhance your current knowledge around topics within the portfolio.

Effectively collaborate and communicate with SAP sales and post-sales account team members.
What you bring Customer Onboarding Specialist Advisor has 3+ years of experience working with external clients and software implementations, post-sale account management, sales or project experience either within a specific Cloud ERP, especially experience with GROW with SAP and RISE with SAP offering.
Functional expertise
Has good experience working in global teams and environments.

Has solid experience in multiple software implementations as a Project or Post-Sales Account Manager, Consultant, or Presales.

Has experience with cloud solutions, preferably SAP.

Has functional knowledge of the targeted SAP S/4HANA private and public editions.

Has strong understanding of the customer onboarding lifecycle from a strategic and tactical perspective.

Has knowledge of SAP internal processes around customer management.

Has knowledge of SAP internal tools around customer engagement

Is comfortable and experienced with delivering content to customers in a one-to-one or one-to-many environment.

Has strong communication skills and the ability to credibly present recommendations to senior levels.

Fluent in local language and in English (oral and written), and additional languages are welcomed (Spanish, Italian, French, and/or Arabic).
Meet your team Customer Onboarding creates and delivers customer onboarding journeys for new SAP customers from signature to first initial value or successful go live. Onboarding Advisors provide targeted engagements that, in partnership with account teams, help customers to achieve initial access, prepare for project start, identify, and consume enablement assets, and mitigate risk throughout the onboarding project lifecycle.
? Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ********
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 398366 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

  • Cloud ERP Onboarding Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

    Job Title: Cloud ERP Onboarding Specialist AdvisorAs a Cloud ERP Onboarding Specialist Advisor, you will be responsible for managing a portfolio of accounts with a moderate level of complexity, overseeing general customer onboarding, implementation, and adoption needs. You will assist customers in meeting their objectives by delivering and contributing to...

  • Customer Onboarding Specialist Advisor for Cloud ERP

    3 semanas atrás

    Lisboa, Lisboa, Portugal Sap Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Onboarding Specialist Advisor to join our team at SAP. As a key member of our customer onboarding team, you will be responsible for managing a portfolio of accounts with a moderate level of complexity, overseeing general customer onboarding, implementation, and adoption needs, and assisting them in...

  • Cloud ERP Onboarding Specialist Advisor

    3 semanas atrás

    Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

    Job SummaryAs a Cloud ERP Onboarding Specialist Advisor at SAP, you will play a critical role in ensuring the successful onboarding of our global customers. You will be responsible for managing a portfolio of accounts, overseeing general customer onboarding, implementation, and adoption needs, and assisting them in meeting their objectives.Key...

  • Cloud ERP Onboarding Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

    Job Title:Cloud ERP Onboarding SpecialistJob Summary:We are seeking a highly skilled Cloud ERP Onboarding Specialist to join our team. As a key member of our customer onboarding team, you will be responsible for delivering and contributing to creating One-to-Many customer engagements focused on successful onboarding and activating targeted customer...

  • Customer Onboarding Specialist Advisor for Cloud ERP

    3 semanas atrás

    Lisboa, Lisboa, Portugal Sap Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Onboarding Specialist Advisor to join our team at SAP. As a key member of our customer onboarding team, you will play a critical role in ensuring the successful onboarding of new customers to our cloud ERP solutions.Key ResponsibilitiesManage a portfolio of accounts with a moderate level of complexity,...

  • Cloud ERP Onboarding Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

    Unlock Customer Success with SAP OnboardingAs a Customer Onboarding Specialist Advisor for Cloud ERP, you will play a crucial role in ensuring seamless onboarding experiences for our global customers. Your expertise will help manage a portfolio of accounts with moderate complexity, overseeing general customer onboarding, implementation, and adoption...

  • Cloud ERP Onboarding Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

    Job SummaryAs a Cloud ERP Onboarding Specialist at SAP, you will be responsible for managing a portfolio of accounts with moderate complexity, overseeing general customer onboarding, implementation, and adoption needs. You will assist customers in meeting their objectives and deliver One-to-Many customer engagements focused on successful onboarding and...

  • Cloud ERP Onboarding Expert

    Há 7 dias

    Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

    Customer Onboarding Role OverviewAs a Customer Onboarding Specialist Advisor for Cloud ERP, you will be responsible for managing a portfolio of accounts with moderate complexity, overseeing general customer onboarding, implementation, and adoption needs, and assisting them in meeting their objectives.Key ResponsibilitiesDeliver and contribute to creating...

  • Cloud ERP Onboarding Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

    About the RoleSAP is seeking a highly skilled Cloud ERP Onboarding Specialist to join our team. As a key member of our customer onboarding team, you will be responsible for delivering exceptional customer experiences and ensuring seamless onboarding processes for our global customers.Key ResponsibilitiesManage a portfolio of accounts with moderate...

  • Customer Onboarding Expert for Cloud ERP Solutions

    Há 7 dias

    Lisboa, Lisboa, Portugal Sap Tempo inteiro

    About the Role:We are seeking a Customer Onboarding Expert for Cloud ERP Solutions to join our team at SAP. In this role, you will be responsible for managing a portfolio of accounts with moderate complexity, overseeing general customer onboarding, implementation, and adoption needs.Deliver and contribute to creating One-to-Many customer engagements focused...

  • Cloud ERP Onboarding Consultant

    Há 6 dias

    Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

    Unlock Customer Success as a Global Onboarding Implementation Specialist at SAP, where you'll lead a portfolio of accounts with moderate complexity, overseeing customer onboarding, implementation, and adoption needs. Collaborate with account teams to deliver targeted customer engagements, onboard and orient customers, and introduce them to key resources....

  • Cloud ERP Implementation Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Unit4 Tempo inteiro

    Job DescriptionAt Unit4, we empower people in service organizations with innovative Enterprise and Business software solutions. As a Cloud ERP Implementation Specialist, you will have the opportunity to expand your career into cutting-edge cloud ERP technologies. You will work through project challenges implementing solutions based on your experience of...

  • Cloud ERP Consultant

    3 semanas atrás

    Lisboa, Lisboa, Portugal Unit4 Tempo inteiro

    Job DescriptionAs a Consultant with Unit4's Professional Services team, you will have the opportunity to work on cutting-edge cloud ERP technologies and deliver customer solutions in our industry verticals. Your expertise will enable our customers to adopt standardized solutions, reducing complexity and costs. You will engage in customer onboarding,...

  • Cloud ERP Consultant

    3 semanas atrás

    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    Unlock Your Potential as a Cloud ERP ConsultantWe are a fast-paced and high-growth people-centric cloud player offering a host of benefits & development opportunities for individuals serious about their career.About Unit4Unit4 is a leading provider of cloud-based enterprise software solutions, empowering people in service organizations to work more...

  • Cloud ERP Consultant

    3 semanas atrás

    Lisboa, Lisboa, Portugal Unit4 Tempo inteiro

    Job DescriptionUnit4's Professional Services team is seeking a highly skilled Associate Consultant to join our team of experts in cloud ERP technologies. As an Associate Consultant, you will have the opportunity to work on cutting-edge projects, expanding your career and expertise in the field.Key Responsibilities:Customer Onboarding: Engage in sales...

  • Cloud ERP Technology Specialist

    Há 2 horas

    Lisboa, Lisboa, Portugal Unit4 Tempo inteiro

    Unit4 Career OpportunitiesWe are seeking a skilled Cloud ERP Technology Specialist to join our Professional Services team. In this role, you will have the opportunity to expand your career into cutting-edge cloud ERP technologies.Key Responsibilities:Implement quality ERP customer solutions that meet design and strategic objectivesLead and participate in...

  • Cloud ERP Consultant

    1 semana atrás

    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    About the Role:We are seeking a talented Cloud ERP Consultant to join our Professional Services team at Unit4. As a consultant, you will have the opportunity to work on cutting-edge cloud ERP technologies and deliver customer solutions in our industry verticals.Key Responsibilities:Customer Onboarding: Engage in the sales handover and project onboarding with...

  • Cloud ERP Consultant

    3 semanas atrás

    Lisboa, Lisboa, Portugal Nextdc Tempo inteiro

    Job DescriptionAs a Cloud ERP Consultant at Unit4, you will have the opportunity to work with cutting-edge cloud ERP technologies and deliver customer solutions in our industry verticals. You will be responsible for implementing quality ERP customer solutions that meet design and strategic objectives, focusing on reducing complexity and costs.Key...

  • Cloud ERP Consultant

    3 semanas atrás

    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    Unit4 Nv is seeking a skilled Cloud ERP Consultant to join our Professional Services team. As a Consultant, you will have the opportunity to expand your career into the cutting-edge cloud ERP technologies being offered by the organization.Key Responsibilities:Customer onboarding and project onboarding with the wider project teamImplement quality ERP customer...

  • Cloud ERP Consultant

    2 semanas atrás

    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    ERP Consultant Job DescriptionWe are seeking a skilled ERP Consultant to join our Professional Services team at Unit4 Nv. As an ERP Consultant, you will have the opportunity to expand your career into the cutting-edge cloud ERP technologies being offered by our organization.Key Responsibilities:Customer onboarding and project implementationEngage in the...