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Technical Support Specialist
1 semana atrás
We are seeking a skilled Technical Support Specialist to join our team at TN Portugal.
This role will involve providing top-notch customer service, troubleshooting technical issues, and ensuring seamless interactions with clients.
The ideal candidate will possess excellent communication skills, both written and verbal, as well as a strong ability to work in a fast-paced environment.
About the RoleIn this position, you will be responsible for assisting clients with their technical queries, resolving issues, and escalating complex problems to senior technicians when necessary.
You will also be required to maintain accurate records of client interactions, provide feedback to the team on areas for improvement, and contribute to the development of new processes and procedures.
A key aspect of this role is your ability to work effectively with clients from diverse backgrounds, communicating complex technical information in a clear and concise manner.
Requirements- Excellent communication and interpersonal skills
- Ability to work in a dynamic, fast-paced environment
- Strong analytical and problem-solving skills
- Proficiency in English (written and spoken)
As a valued member of our team, you can expect a competitive salary package, comprehensive training and development opportunities, and a dynamic work environment that fosters growth and collaboration.
We also offer flexible working arrangements, professional mentorship, and access to cutting-edge technology and tools to support your success.
