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We are seeking a highly skilled Business Support Specialist to join our team in Lisbon. As a key member of our support team, you will be responsible for providing expert assistance to our customers via multiple channels, including live messaging, email, and phone.
You will be the primary point of contact for many of Mollie's customers and will play a crucial role in ensuring their satisfaction with our services. Your duties will include responding to queries about pricing and terms, the onboarding process, and technical setup, as well as contributing to improving the customer experience through feedback and innovative solutions.
