Website Support Expert

Há 5 dias


Lisboa, Lisboa, Portugal Insight Sales Group Tempo inteiro
About the Role

We are seeking a highly motivated Website Support Expert to join our team in Lisbon. In this role, you will be responsible for providing exceptional support to customers via various channels, ensuring a seamless and positive experience.

Your key responsibilities will include:

  • Providing technical assistance to customers via phone, email, or chat
  • Troubleshooting technical issues related to website solutions
  • Collaborating with internal teams to escalate and resolve complex cases efficiently

We are looking for a proactive problem-solver with excellent communication and interpersonal skills. The ideal candidate should have:

  • At least 6 months of experience in customer service, tech support, or a similar role
  • Fluency in German (C1) and English (B2)

Benefits

We offer a comprehensive benefits package, including:

  • Base Salary: 1100 EUR gross/month
  • Performance Bonus: Up to 180 EUR /month
  • Meal Allowance: 7.23 EUR /day (net)
  • Transport Allowance: 20 EUR /month

In addition to the salary and benefits, we also offer:

  • Health insurance from Day 1 (free after 6 months of employment)
  • Opportunity to grow within a leading global organization
  • ? Relocation Support (if applicable)

Why Join Our Team

Join our team in Lisbon and discover the vibrant lifestyle of this beautiful city. Work with a leading company where your contributions make a real impact.



  • Lisboa, Lisboa, Portugal CareerForge Tempo inteiro

    We're seeking a talented Website Support Expert to join our team in Lisbon, Portugal. As an onsite representative, you'll be working closely with Spanish-speaking customers to provide technical assistance and resolve issues related to website services.This is a fantastic opportunity to take your career to the next level with a fast-growing company that...


  • Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

    We're seeking a Website Solutions Expert to join our client's customer support team for a leading website solutions company.Job DescriptionAs a Website Solutions Expert, you will provide technical assistance to customers via chat, email, and phone, resolving user issues with the client platform. You will also educate users on the platform's features and help...


  • Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    Grabjobs is a cutting-edge company that delivers top-notch services to its clients. Our mission is to build long-lasting relationships with customers by providing expert support. As a Website Support Professional, you will be responsible for resolving complex technical issues and delivering exceptional customer experiences.About the Role:This position...

  • Website Expert

    3 semanas atrás


    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout us Nestlé Business Services (NBS) is at the heart of the Nestlé Group.We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide.We are a multicultural and diverse team of professionals.We are passionate about digital...

  • Website Expert

    Há 3 dias


    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Websites Solutions ExpertTn Portugal is looking for an experienced Websites Solutions Expert to assist our clients in resolving their queries related to website solutions. This role requires exceptional communication skills in German and a thorough understanding of customer service principles.Your key responsibilities will include providing top-notch service...

  • Customer Experience Expert

    11 minutos atrás


    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    Customer Experience Expert WantedWe are seeking a skilled Finnish-Speaking Customer Experience Expert to join our team in Lisbon, Portugal. As a key member of our website technical solutions team, you will provide exceptional customer service and technical support to Finnish-speaking clients.About the RoleThis onsite position involves providing top-tier...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleThis position requires a highly motivated and tech-savvy individual to provide top-notch customer support for our website solutions in Lisbon.Key ResponsibilitiesSupport customers via multiple channels (chat, email, phone).Resolve platform-related issues, providing expert guidance and solutions.Educate users on platform features to optimize...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We are looking for a skilled Technical Support Specialist to join our team at GrabJobs. As a specialist, you will be responsible for providing high-quality customer service to Danish-speaking clients, assisting with technical issues related to website services and solutions.Responsibilities:Troubleshoot technical issues, analyze customer queries, and deliver...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Job OverviewTN Portugal is seeking a highly skilled and motivated Customer Service Advisor to join our team. As a key member of our support staff, you will be responsible for providing timely and effective technical support to customers via various communication channels.Key Responsibilities:Provide expert technical support to customers via phone, email, and...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    As a Customer Support Expert at GrabJobs, you will play a vital role in delivering exceptional service to our French-speaking clients. In this position, you will be responsible for assisting customers with technical website issues, troubleshooting problems, and providing guidance on website tool usage.The ideal candidate will possess strong communication...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Overview: At Cross Border Talents, we are seeking a highly skilled and multilingual customer service professional to join our team as a French Language Technical Expert. This role will be based onsite in Lisbon, Portugal, where you will work closely with our customers to provide technical assistance and support for website-related services.Key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled Digital Marketing Expert to join our team in Lisbon. As a key member of our customer support team, you will provide exceptional service to clients using our website solutions.Your responsibilities will include delivering outstanding customer service through chat, email, and phone support, as well as assisting...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We are seeking a highly organized and detail-oriented Website Solutions Specialist to join our team as a Technical Service Representative. In this role, you will work closely with our clients to understand their technical requirements and provide expert guidance on using our website solutions.The successful candidate will have excellent communication skills,...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Social network you want to login/join with:Website Solutions Customer Support Advisor - European Portuguese, LisbonClient: Cross Border TalentsLocation: Lisbon, PortugalJob Category: OtherEU work permit required: YesJob Reference: 7a72b7614355Job Views: 5Posted: 09.02.2025Job Description:Start Date: Feb 20, 2025Location: Lisbon, Portugal (onsite)Work...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    About the RoleWe are looking for a highly skilled Website Solutions Support Specialist to join our team in Lisbon. In this role, you will be responsible for providing exceptional support to customers via various channels, ensuring a seamless and positive experience.Responsibilities:Provide technical support for website solutions, troubleshooting issues and...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with:Website Solutions Customer Support Advisor - European Portuguese, LisbonClient: Cross Border TalentsLocation: Lisbon, PortugalJob Category: OtherEU work permit required: YesJob Reference: 7a72b7614355Job Views: 5Posted: 09.02.2025Job Description:Start Date: Feb 20, 2025Location: Lisbon, Portugal (onsite)Work...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with:Website Solutions Customer Support Advisor - European Portuguese, LisbonClient:Cross Border TalentsLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:7a72b7614355Job Views:4Posted:16.03.2025Expiry Date:30.04.2025Job Description:Start Date: Feb 20, 2025Location: Lisbon, Portugal...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Press continue to see content specific to your location.United StatesUX/UI Websites Optimization SpecialistOeirasEUR 20,000 - 30,000Position Snapshot Location: Lisbon, PortugalCompany: Nestlé Business ServicesFull-timePosition SummaryThe main purpose of the UX/UI Websites Optimization Specialist is to support the Business/Market in user experience and...


  • Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro

    Unlock Your Potential:In this exciting role, you will join a dynamic team in Lisbon and contribute to shaping the future of web solutions. As a customer service representative, you will be empowered to make a real difference in customers' lives, providing them with expert assistance and guidance every step of the way.About the Job:Our ideal candidate...