Website Support Expert
Há 5 dias
We are seeking a highly motivated Website Support Expert to join our team in Lisbon. In this role, you will be responsible for providing exceptional support to customers via various channels, ensuring a seamless and positive experience.
Your key responsibilities will include:
- Providing technical assistance to customers via phone, email, or chat
- Troubleshooting technical issues related to website solutions
- Collaborating with internal teams to escalate and resolve complex cases efficiently
We are looking for a proactive problem-solver with excellent communication and interpersonal skills. The ideal candidate should have:
- At least 6 months of experience in customer service, tech support, or a similar role
- Fluency in German (C1) and English (B2)
Benefits
We offer a comprehensive benefits package, including:
- Base Salary: 1100 EUR gross/month
- Performance Bonus: Up to 180 EUR /month
- Meal Allowance: 7.23 EUR /day (net)
- Transport Allowance: 20 EUR /month
In addition to the salary and benefits, we also offer:
- Health insurance from Day 1 (free after 6 months of employment)
- Opportunity to grow within a leading global organization
- ? Relocation Support (if applicable)
Why Join Our Team
Join our team in Lisbon and discover the vibrant lifestyle of this beautiful city. Work with a leading company where your contributions make a real impact.
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