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Website Support Professional
2 semanas atrás
Grabjobs is a cutting-edge company that delivers top-notch services to its clients. Our mission is to build long-lasting relationships with customers by providing expert support. As a Website Support Professional, you will be responsible for resolving complex technical issues and delivering exceptional customer experiences.
About the Role:
- This position involves troubleshooting website-related problems and providing comprehensive guidance to customers.
- You will work closely with internal teams to resolve technical issues efficiently.
- Fluency in French language is a must for this role, as you will interact directly with French-speaking customers.
What You'll Do:
- Assist customers via phone, email, and live chat.
- Collaborate with internal teams to resolve technical issues.
- Provide expert guidance on website tool usage.
