Technical Support Specialist for Lisbon Location
3 semanas atrás
Buscojobs Portugal is seeking an experienced Helpdesk Technician to join our team in Lisbon. This part-time position involves providing first-line IT support to users, monitoring the helpdesk ticketing system, and ensuring all IT services delivered are compliant with company standard practice.
The ideal candidate will have a higher diploma or above in IT/CS related disciplines, minimum 1 year of experience in IT operation support areas, and proficiency in Microsoft product family support. Good communication and interpersonal skills, problem-solving abilities, and attention to detail are essential for this role.
We estimate the salary for this position to be around €15-20 per hour, considering the location and requirements. If you are a motivated and organized individual with a passion for technical support, we encourage you to apply.
Key responsibilities include:
- Maintaining proper records on incidents, escalation, tracking log, and inventory control
- Liaising with office and site users, IT applications team, infrastructure team to resolve operational issues
- Providing hands-on technical support on computer hardware and software installation
Apart from your technical expertise, you should be able to work autonomously, communicate effectively, and possess good problem-solving skills. If you're up for the challenge, send us your application.
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