Technical Support Specialist in Germany
Há 9 horas
Job Title: Technical Support Specialist in Germany
About the Role: We are seeking a skilled Technical Support Specialist to join our team in Lisbon, Portugal. This is an exciting opportunity for a customer-focused individual with excellent technical skills to work in a dynamic environment.
Key Responsibilities:
- Provide exceptional technical support to customers via phone, email, and chat.
- Collaborate with internal teams to resolve technical issues efficiently.
- Analyze and troubleshoot complex technical problems.
- Develop and maintain documentation to improve support processes.
Requirements:
- Native-level fluency in German and English.
- Excellent interpersonal and communication skills.
- Strong analytical and problem-solving abilities.
- Experience in a technical support role, preferably in security or systems administration.
What We Offer:
- A competitive salary of €35,000 per year.
- A comprehensive benefits package including health insurance and training opportunities.
- A dynamic and multicultural work environment with opportunities for growth and development.
Location: Lisbon, Portugal
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