Digital Guest Network Solutions Specialist
Há 7 dias
About Nonius, a leading provider of innovative Guest Technology solutions, shaping the future of hospitality technology.
Job OverviewWe are seeking an experienced Network Solutions Engineer (Customer Success) to join our team in Maia, Portugal. This role is a great opportunity to expand your knowledge of various countries and regions while contributing to the greater experience of millions of travelers worldwide.
Estimated Salary: €60,000 - €80,000 per annum, depending on qualifications and experience.
Responsibilities- Assist sales teams with demo setup and Proof of Concepts (PoCs) for cloud and access gateways that deliver internet, video, and voice services.
- Support customers with initial network solution setup and configuration, ensuring smooth deployment and integration.
- Onboard new clients and provide technical guidance to ensure their network systems operate efficiently.
- Diagnose and resolve network-related issues, update training materials, and collect/report product-specific queries.
- Bachelor's degree in Informatics, Electronics, or equivalent working experience.
- Cisco and/or other networking vendors' certifications.
- Knowledge of multi-service network architectures, including IPTV, VoIP, Wi-Fi, and Linux command line.
- Ability to diagnose and resolve network-related issues, install/configure equipment, and manage customer expectations.
Nonius provides cutting-edge Guest Technology solutions for contactless Digital Guest Journeys, serving over 536,420 rooms worldwide. Our technology solutions cater to hotels, outdoor facilities, apartments, co-living spaces, healthcare centers, maritime, and sports/leisure facilities.
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