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Technical Support Specialist in Greece Role
2 semanas atrás
At Blu Selection, we're looking for a skilled Technical Support Specialist to join our team in Greece. As a key member of our customer support team, you'll be responsible for providing top-notch technical assistance to our clients. Your responsibilities will include responding to customer inquiries, documenting case information, and adapting our brand's voice and tone across various communication channels.
Key Responsibilities- Respond to inbound customer requests and document relevant case information
- Assist users with pre-sales, general inquiries, and technical support issues through phone, email, and social media channels
- Adapt the brand's voice and tone for interactions across private and public channels
To succeed in this role, you'll need a native-level proficiency in Norwegian and a minimum B2 level of English. You should also have a high school degree or a bachelor's degree, excellent listening skills, and proficient communication abilities. A drive for excellence and professionalism, as well as strong teamwork skills and dedication to collaborative success, are essential.
What We Offer- Relocation package, including hotel accommodation for the first two weeks, help in finding longer-term accommodation, flight ticket to Greece, health insurance, 20 paid vacation days a year, support with tax number and social security number
- Competitive salary and monthly performance bonus
- Full-time contract of 40 hours/week
- Rotational shifts depending on the role
- Work in an international environment in a multinational company in Greece
- Possibility to work remotely in Greece depending on the project
