
Technical Support Specialist in Greece
Há 3 dias
Blu Selection is seeking a skilled Technical Support Specialist to join our team in Greece. This exciting opportunity allows you to gain expertise in technical support, regardless of your field of studies, and have a direct impact on customer satisfaction.
Your responsibilities will include:
- Responding to inbound customer requests and documenting relevant case information.
- Assisting users with pre-sales, general inquiries, and technical support issues through various channels.
- Adapting the brand's voice and tone for interactions across private and public channels.
- Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner.
To succeed in this role, you will need:
- A native-level proficiency in Norwegian and a minimum B2 level of English.
- An in-depth understanding of the value and impact of a superior customer experience.
- A high school degree or a bachelor's degree.
- Excellent listening skills and proficient communication abilities.
- A drive for excellence and professionalism.
- Strong teamwork skills and dedication to collaborative success.
- Excitement about intercultural communication and the expatriate lifestyle.
- EU Citizenship or a valid work permit/residency card.
We offer:
- A relocation package including hotel accommodation, flight ticket to Greece, health insurance, 20 paid vacation days per year, and support with tax number and social security number.
- A competitive salary plus monthly performance bonus.
- A full-time contract of 40 hours per week.
- Rotational shifts depending on the role.
- The possibility to work remotely in full Greece.
- In-depth training on the job.
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