Technical Support Specialist in Greece

Há 3 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Blu Selection is seeking a skilled Technical Support Specialist to join our team in Greece. This exciting opportunity allows you to gain expertise in technical support, regardless of your field of studies, and have a direct impact on customer satisfaction.

Your responsibilities will include:

  • Responding to inbound customer requests and documenting relevant case information.
  • Assisting users with pre-sales, general inquiries, and technical support issues through various channels.
  • Adapting the brand's voice and tone for interactions across private and public channels.
  • Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner.

To succeed in this role, you will need:

  • A native-level proficiency in Norwegian and a minimum B2 level of English.
  • An in-depth understanding of the value and impact of a superior customer experience.
  • A high school degree or a bachelor's degree.
  • Excellent listening skills and proficient communication abilities.
  • A drive for excellence and professionalism.
  • Strong teamwork skills and dedication to collaborative success.
  • Excitement about intercultural communication and the expatriate lifestyle.
  • EU Citizenship or a valid work permit/residency card.

We offer:

  • A relocation package including hotel accommodation, flight ticket to Greece, health insurance, 20 paid vacation days per year, and support with tax number and social security number.
  • A competitive salary plus monthly performance bonus.
  • A full-time contract of 40 hours per week.
  • Rotational shifts depending on the role.
  • The possibility to work remotely in full Greece.
  • In-depth training on the job.


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