Technical Support Specialist in Greece

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Exciting opportunity for a Technical Support role in Greece Gain expertise in technical support regardless of your field of studies and have a direct impact on customer satisfaction. Kick-Start your career now

Your responsibilities and impact working in Technical Support will be:

  • Responding to inbound customer requests and documenting relevant case information.
  • Assisting users with pre-sales, general inquiries, and technical support issues through phone, email, and social media channels.
  • Adapting the brand's voice and tone for interactions across private (phone, email, chat) and public (social media, forums, e-commerce reviews) channels.
  • Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner.

Skills, qualifications and interests you need to succeed in this role:

  • A native-level proficiency in Norwegian and a minimum B2 level of English.
  • In-depth understanding of the value and impact of a superior customer experience.
  • A high school degree or a bachelor's degree.
  • Excellent listening skills and proficient communication abilities.
  • A drive for excellence and professionalism.
  • Strong teamwork skills and dedication to collaborative success.
  • Excitement about intercultural communication and the expatriate lifestyle.
  • Living in or willing to relocate to Greece for an international career and life experience.
  • EU Citizenship or valid work permit/ residency card mandatory.

What's in it for you?

  • Relocation package (hotel accommodation for 2 first weeks and help in finding the longer term accommodation, flight ticket to Greece, health insurance, 20 paid vacation days a year, support with tax number and social security number).
  • Competitive salary + monthly performance bonus.
  • A full-time contract of 40hrs/week.
  • Rotational shifts depending on the role.
  • Work in an international environment in a multinational company in Greece.
  • Possibility to work remotely in full Greece depending on the project.
  • You will receive an in-depth training on the job.

Your Future Company:

Located in Greece, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world?

Apply now and enjoy a personalised recruitment process where diversity is not a buzzword because it's normality.

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