Healthcare Operations Specialist

Há 3 dias


Porto, Porto, Portugal Maze Impact Sa. Tempo inteiro

pbAboutMazeImpactSa./bbrWeareacompanythatisboldinleadingandhumanisingthedigitaltransformationofhealthcare.Ourvisionistocreateaworldwhereeveryonehastimelyaccesstoqualityhealthcarethroughdigitaltechnology,creatingamoreequitablesociety.Webelieveinthisvision,anditisevidentineveryindividualwhoembracesourmission.ThroughaDigitalFrontDoorstrategy,weconnectpatients,providers,andhealthcareprofessionalsinoneplace.OurAPI-firstwhite-labelplatformenablesacontinuous,engaging,andpersonalisedhealthcareexperienceforallconditionsviaacutting-edgePatientJourneyEngine.Withregularclinicalpracticeasourmainsourceofknowledge,weleverageready-to-usedatatoenhancecareautomationandincreasefinancialsavings.Sinceourinception,wehavefacilitatedmorethan2.5millionclinicalinteractionsacrossover12countries.OurplatformisscalableandAI-ready,enhancingthepowerofdata-drivencaretodeliverbetteroutcomesateverystageoflife.brbrbAbouttheRole/bbrWearelookingforaskilledanddynamicHealthcareOperationsAnalysttojoinourteam.TheHealthcareOperationsAnalystwillplayapivotalroleinanalysing,planning,andimplementingstrategiestobalancethedemandandsupplyofourhealthcareservices.Usinginternalhistoricaldataandpredictivetools,thisindividualwillpromoteoptimalresourceallocationandoperationalefficiency.Theidealcandidatewillhaveexperienceinhealthcareoperationsandbehighlyautonomous,excellingindata-drivendecision-making.Ifthismakessensetoyou,keepreading.brbrbKeyResponsibilities/bbrBeresponsibleforoptimisedoperational/financialperformanceofselectedbusinessoperations.Monitorandanalyseday-to-dayoperationalperformancetoensureefficientresourceallocationandoptimisedfinancialoutcomes.Prepareforecasts,budgets,andfinancialreports,providinginsightsandrecommendationstoguideseniormanagement'sdecision-making.Identifyopportunitiesforprocessimprovementsandcost-savinginitiativestoenhanceoperationalefficiencyandprofitability.Producedetailedreports,presentations,anddocumentationonoperationalactivities,performancemetrics,andresourcemanagement.Maintainaccurateandorganisedproductionrecords,files,anddatabasestosupportoperationaltransparencyanddecision-making.Maintainup-to-dateoperationalcontrolfilesanddatabases,ensuringtheaccuracyandaccessibilityofcriticaldataforeffectivemanagementdecisions.Conductdataanalysistoidentifytrends,optimiseprocesses,andhighlightareasforimprovementinresourceallocationandservicedelivery.Manageandtrackresourceutilisationtoensureeffectiveallocationinlinewithdemandandoperationalpriorities.Ensurecompliancewithmedicalallocationparameters,adjustingresourcedistributionasnecessarytomeetregulatorystandards.Gatherandsystematisedatatomonitoroperationalandperformanceindicators,supportingcontinuoustrackingandevaluation.brbrbAboutYou/bbrTobeconsideredforthisrole,herearetheskillswearelookingfor:brBachelor'sdegreeinBusinessAdministration,OperationsManagement,orarelatedfield.Provenexperience(3-5years)inananalyst,controllerormanagementrole.Experienceinthehealthcaresectorwillbeamajoradvantage.ProficiencyinMicrosoftOfficeSuite(especiallyExcel)andfamiliaritywithdatabasemanagement.Strongknowledgeoffinancialanalysisandreportingstandards.Excellentanalytical,problem-solving,anddecision-makingskills.Proactiveandsolution-orientedmindset,withstronginterpersonalskills.Abilitytothriveinafast-pacedanddynamicstartupenvironment.ProficiencyinbothwrittenandspokenPortugueseandEnglish.br/p



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