Regulatory Advisor

3 semanas atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Job Title: Regulatory Advisor - Airline Operations

Join Phiture, a global technology and services leader, as a Regulatory Advisor - Airline Operations. In this role, you will be responsible for ensuring performance goals are met across all operations while fulfilling client expectations related to operational excellence. You will work closely with various stakeholders, including lawyers, legal officers, and national enforcement bodies, to assess customer claims and provide exceptional support.

About the Role

As a Regulatory Advisor - Airline Operations, your primary responsibilities will include:

  • Verifying if transport operators are treating all passengers fairly and in accordance with their rights.
  • Understanding customers' unique situations and proceeding with treatment and follow-up of their legal claims.

We're looking for an experienced professional with excellent communication skills, a high level of Italian proficiency (C2), and fluency in English (B2). Previous experience in Customer Service or as a tourism/travel representative is highly valued.

Your Benefits

We offer a comprehensive benefits package that supports your unique lifestyle, including:

  • A competitive salary and performance bonus.
  • Indefinite contracts (negotiable depending on your experience and client needs).
  • Full paid training on our company and project.
  • Career development programs and language classes.

Eligibility to work in Portugal requires being legally authorized to do so. We're an equal opportunities employer, committed to diversity and inclusion. Let's work together to achieve operational excellence


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