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Adecco Prestação de Serviços, Lda is seeking a skilled Resolution Customer Support Representative to join their team in Porto. The ideal candidate will thrive on accuracy and enjoy the thrill of financial operations.
The successful candidate will play a pivotal role in ensuring that clients' needs and issues are supported, executing complex transactions for NFC customers, providing guidance to facilitate transaction execution, developing and communicating mitigation plans for identified issues, and escalating concerns as needed.
This position requires strong language skills in English, German or Dutch mandatory, experience in customer support and claims, and good communication skills. The right individual will be part of a dynamic and motivated team, with opportunities for development and training.
