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1 semana atrás
The successful candidate will be responsible for:
- Investigating, troubleshooting, and resolving incidents and requests for Oracle HCM on a global level.
- Providing expert-level support, especially in the functional area for Oracle HCM, HR processes, user and data management, and data expertise.
- Collaborating closely with cross-functional and geographical teams to provide excellent support and leverage partnerships to improve HR processes, data accuracy, and system management.
This role also involves managing tickets escalated to AMS, coordinating internal teams, and performing comprehensive testing of issue fixes and new releases.
