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Automotive Warranty Audit Specialist
2 semanas atrás
We are seeking a highly skilled Senior Warranty Auditor to join our team in partnership with a leading German automotive company. The successful candidate will be responsible for conducting warranty audits at service and service partners, identifying vulnerabilities and risks, and ensuring the quality of auditors from external service providers through appropriate training and control measures.
- Conduct warranty audits independently or as part of a team, either directly on site or remotely.
- Implement current audit processes and help develop them in coordination with audit strategists.
- Manage a group of international warranty auditors from external service providers.
- Create training measures and materials for theory and practice.
- Develop and implement needs-based training plans.
- Evaluation, Feedback, and continuous improvement.
- First point of contact for technical questions and support requirements in daily business.
- Coperate with all internal and external interfaces for the selection and operational management of external audit service providers.
- Completion of automotive mechanic or automotive mechatronics engineer training, with additional master or technical business management training or a degree in a relevant field.
- Proven practical experience in the field of vehicle technology and thorough knowledge of workshop and repair processes.
- Experience in training and content and didactic training design, using innovative and modern learning methods.
- Exceptional analytical skills with a keen sense of overall context.
- Strong communication skills, able to accurately present complex topics at both operational and management levels with respect for respectful and friendly interaction.
- Cultural adaptability for international contexts and fluent English language skills, both written and spoken. Additional foreign language skills are advantageous.
- Proficiency in M365 standard software, particularly an expertise in Excel.
- Independent, structured, and well-networked work approach.
- Readiness to travel (20-25%).
- Exceptional teamwork skills and a preference for working in a dynamic and cooperative environment.
