Customer Service Representative for Financial Services in Greece

Há 5 horas


Aveiro, Aveiro, Portugal Teleperformance Greece Tempo inteiro

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Teleperformance Greece.

This role involves providing exceptional customer service to clients across various financial services, including banking, money transfer, and digital payments. As a Customer Service Representative, you will be the primary point of contact for customer inquiries and issues, utilizing phone calls, emails, and chats to deliver a seamless customer experience.

Your responsibilities will include:

  • Responding to customer inquiries about our client's new and existing services and solutions
  • Providing daily support and consulting clients on best practices for their business
  • Resolving issues as they arise in a timely and efficient manner
  • Striving for excellence in every interaction, aiming for increased product usage and customer loyalty

To succeed in this role, you will need:

  • Fluency in Bulgarian
  • Very good use of English - both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Tech savviness & learning agility
  • A genuine sense of ownership along with an unbreakable team spirit
  • Flexibility in adapting to a fast-paced environment

In return, we offer:

  • A competitive monthly salary (€2500-€4000)
  • 2 extra salaries per year
  • Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process)
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas

This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.



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