Inside Sales Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Job Description

We're seeking a highly motivated and organized individual to join our team as a Digital Inside Sales Specialist. In this role, you will be responsible for responding to inbound leads and existing customers through various channels.

You will need to actively resolve prospect and customer inquiries to drive online business conversion rates. Becoming an expert on Zendesk products is essential to articulating their value to informed buyers.

Responsibilities
  • Provide several touch points across the customer journey to help customers make informed buying decisions.
  • Conduct discovery calls, provide demos, and help customers see the value in purchasing Zendesk.
  • Meet or exceed SLAs and KPIs established for the role.

**Requirements:** Excellent written communication skills in English, software/SaaS experience preferred, real passion for Zendesk technology, outstanding organizational skills, and ability to multitask a high volume of opportunities.

**Benefits:

  • Flexible work environment with a mix of remote and onsite work.
  • Ongoing training and development opportunities.


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