Technical Solutions Engineer
Há 4 dias
**Empowering Customers through Innovation**
At Microsoft Corporation, we believe that technology has the power to transform lives. Our Customer Experience & Success (CE&S) organization is dedicated to delivering exceptional customer experiences through innovative solutions. We are seeking a talented Technical Support Engineer to join our Customer Service & Support (CSS) team and help us achieve this vision.
**Your Role**
As a Technical Support Engineer, you will play a critical role in helping customers overcome technical challenges. You will own, troubleshoot, and solve customer technical issues, leveraging your expertise to deliver a seamless support experience. Your passion for delivering customer success will make a real difference in people's lives.
**What We're Looking For**
- Several years of technical support, technical consulting experience, or information technology experience
- Bachelor's Degree in Computer Science, Information Technology (IT), or related field
- Customer Support or Software Development experience, preferably in Cloud Application Development
- Excellent problem-solving and troubleshooting skills
**Our Culture**
We value a growth mindset, innovation, and collaboration at Microsoft Corporation. Our culture is built on respect, integrity, and accountability, creating a workplace where everyone can thrive. If you share our values and are passionate about delivering customer success, we encourage you to apply.
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