Business Continuity Specialist

3 semanas atrás

Lisboa, Lisboa, Portugal Landing Tempo inteiro

**About Us**

Hiscox is a leading international insurance group with a strong brand, robust balance sheet, and significant growth potential. We operate in 14 countries across the globe, employing over 3,000 professionals who share our values of courage, humanity, ownership, integrity, and connection.

We recognize the importance of maintaining a healthy work-life balance and provide a 35-hour workweek along with the option for a hybrid working schedule. Our mission is to empower individuals and businesses to achieve their goals.

**The Role**

We are seeking an experienced Operational Resilience Lead to join our team in Lisbon, Portugal. The successful candidate will be responsible for ensuring Hiscox's operational resilience, enabling us to continue delivering critical operations during periods of disruption and meeting regulatory requirements.

This role will safeguard the ability to maintain essential operations and services under any circumstances, supporting the resilience of key services to prevent intolerable harm to our customers.

**Key Responsibilities**

  • Establish Group-level standards for operational resilience, encompassing business continuity, disaster recovery, and regulatory compliance.
  • Collaborate with business units and functions to plan and execute operational resilience testing.
  • Develop plans to obtain a Group-wide view of operational resilience testing.
  • Work with internal stakeholders across departments to ensure alignment and integration of resilience measures with Group policies and standards.
  • Identify vulnerabilities and track progress of their resolution within the business units.
  • Support the Head of Technology Governance and Resilience with resilience-related activities, including preparation for governance meetings and driving follow-up actions.
  • Monitor emerging threats and trends to proactively adjust resilience strategies.
  • C coordinate and facilitate training and awareness programs for employees to ensure they understand their roles in maintaining resilience.
  • Prepare and present reports and recommendations to senior management regarding resilience status and improvements.
  • Stay up-to-date with industry best practices and regulatory requirements related to operational resilience.

**Requirements**

To succeed in this role, you will need:

  • A good understanding of industry best practice in relation to operational resilience and knowledge of relevant regulatory requirements.
  • A proven track record of delivering operational resilience in a regulated environment.
  • Experience in implementing operational resilience processes, policies, and ways of working.
  • The ability to analyze complex data and identify potential vulnerabilities and their impact on business operations.
  • Creative problem-solving skills to address resilience challenges and adapt to evolving threats.
  • Experience in assessing risks and designing resilience plans to ensure comprehensive protection of business operations.
  • The ability to plan, execute, and monitor resilience initiatives within specified timelines and budgets.
  • Familiarity with relevant tools and technologies for risk assessment, incident response, and business continuity planning.
  • Strong written and verbal communication skills to convey resilience strategies, reports, and recommendations effectively to stakeholders at all levels.
  • Aptitude for working collaboratively with cross-functional teams to implement resilience measures and coordinate response efforts.
  • Flexibility to adjust resilience plans and strategies in response to changing business environments and emerging threats.
  • The ability to multitask, meeting short-term deadlines while progressing longer-term objectives.

**What We Offer**

We offer a competitive salary range of €40,000 - €55,000 per annum, plus a bonus, contributory pension, 25 days annual leave, and 2 Hiscox days. You will also receive private medical insurance for your family and have access to a 4-week paid sabbatical after every 5 years of service. Our benefits package is designed to support your well-being and help you achieve a better work-life balance.

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