IT Business Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

Randstad, a leader in Human Resources, is seeking an IT Business Support Specialist. This role involves working exclusively in the IT & Telecom sector and offers unique professional development opportunities.

Main Responsibilities
  • Act as a quote reviewer/approver and point of contact for specific markets in the region.
  • Provide guidance to Quote owners on policies to accelerate the transactional process cycle.
  • Liaise with key stakeholders to ensure correct deal setup and resolve transactional processing issues.
  • Improve productivity and efficiency, reducing revenue at risk and bottlenecks during peak times.
  • Troubleshoot quote issues in the productive system.
Expectations and Tasks
  • Attention to detail and accuracy are essential to ensure compliance with SAP guidelines.
  • Staying up-to-date on process compliance with respect to Global Policies is required.
  • Hands-on mentality, adaptability, and agile working mindset are essential.
  • Coordinate with cross-functional teams to ensure deal compliance.
  • Ensure Quarter End Close safeguarding during business-critical periods.
  • Monitor the deal pipeline to identify strategic customers/deals in the current quarter.
  • Analyze and provide constructive solutions to improve simplification and efficacy.

The ideal candidate will have a University or College degree or comparable experience, 3-4 years of professional working experience, customer-facing experience, especially in Deal Support/Transactional Support, strong oral and written communication skills, fluent English, and ability to work in an agile environment and under tight schedules.

This position offers entry into a stable project with continuity in a prestigious company, with an estimated salary range of €45,000 - €60,000 per year, depending on location and experience.


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