IT Business Support Specialist
2 semanas atrás
Randstad, a leader in Human Resources, is seeking an IT Business Support Specialist. This role involves working exclusively in the IT & Telecom sector and offers unique professional development opportunities.
Main Responsibilities- Act as a quote reviewer/approver and point of contact for specific markets in the region.
- Provide guidance to Quote owners on policies to accelerate the transactional process cycle.
- Liaise with key stakeholders to ensure correct deal setup and resolve transactional processing issues.
- Improve productivity and efficiency, reducing revenue at risk and bottlenecks during peak times.
- Troubleshoot quote issues in the productive system.
- Attention to detail and accuracy are essential to ensure compliance with SAP guidelines.
- Staying up-to-date on process compliance with respect to Global Policies is required.
- Hands-on mentality, adaptability, and agile working mindset are essential.
- Coordinate with cross-functional teams to ensure deal compliance.
- Ensure Quarter End Close safeguarding during business-critical periods.
- Monitor the deal pipeline to identify strategic customers/deals in the current quarter.
- Analyze and provide constructive solutions to improve simplification and efficacy.
The ideal candidate will have a University or College degree or comparable experience, 3-4 years of professional working experience, customer-facing experience, especially in Deal Support/Transactional Support, strong oral and written communication skills, fluent English, and ability to work in an agile environment and under tight schedules.
This position offers entry into a stable project with continuity in a prestigious company, with an estimated salary range of €45,000 - €60,000 per year, depending on location and experience.
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