IT Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

We're seeking a dedicated and skilled IT Support Specialist to join our team at KCS IT. As a key member of our team, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities:
• Provide exceptional technical support to clients via phone, email, and remote desktop
• Troubleshoot and resolve technical issues in a timely and efficient manner
• Collaborate with our team to identify and implement process improvements
• Stay up-to-date with the latest technology trends and advancements
Requirements:
• Bachelor's Degree in Information Technology or related field
• +3 years of experience in a similar role
• Excellent communication and problem-solving skills
• Fluency in English and Portuguese
• Experience with Linux, ITIL, SQL, and Service Now
What We Offer:
• Personalized career development opportunities
• Free training programs in languages, tech, behavior, and business
• International projects in Benelux
• Hybrid work model with flexibility to balance work and socialization
• Comprehensive benefits package including nutrition, psychologist, and general medicine appointments
• Opportunities for professional growth and development
We value diversity and equality in the workplace and strive to create a safe and inclusive environment for all employees.



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