IT Infrastructure Operations Specialist
2 semanas atrás
**About Cyberprotech**
We are a company dedicated to innovating and securing the digital world. Our team strives to make a positive impact through our work.
What We Offer:
- Regular opportunities for professional development
- Access to office facilities for meals and snacks
- Frequent team-building activities and a friendly workplace environment
- Flexibility to work remotely or onsite, depending on your needs
Your Responsibilities:
- Provide L1 and L2 support for incidents/requests raised by monitoring systems or reported by customers
- Efficiently operate monitoring systems and escalate L3 and above incidents/requests to other teams
- Perform routine procedures and off-hours scheduled tasks
- Troubleshoot networks and systems, ensuring reliable operations
You Must Have:
- A minimum of 12th-grade education or current university attendance
- Previous experience in similar functions
- Strong computer skills in Windows, Unix/Linux, and virtualization environments
- Knowledge of structured networks and TCP/IP protocols
- Availability for 24/7 shifts
- Good knowledge of English
We Value:
- Dynamism and initiative
- A high sense of responsibility
- Strong problem-solving capabilities
- Easy interpersonal relationships and team spirit
- The ability to achieve results and handle stressful situations
Salary: $60,000 - $80,000 per year
How to Apply: Submit your CV, a cover letter, and any relevant proof of work or certifications. Please note that we will be considering candidates with the required qualifications and experience.
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