Multinational Customer Service Representative Opportunity in Greece

Há 16 horas


Braga, Braga, Portugal Headhunt International Tempo inteiro

Company Overview
We are Headhunt International, a leading recruitment agency providing excellent opportunities for experienced customer service and technology enthusiasts to work with the world's top tech leaders. Our client offers a great chance to join the Customer Service & Support Team and support customers from around the globe.

Salary
This exciting opportunity comes with a competitive monthly salary of $3,500, plus two extra salaries per year, making it an attractive offer for those looking to advance their careers in the tech industry.

Job Description
We are seeking a highly skilled Danish-speaking customer service representative to join our team in Athens, Greece. The ideal candidate will be fluent in Danish, possess excellent communication skills, and have experience in sales with consumer products and services. Technical research skills to troubleshoot customer problems are also essential. Additionally, we are looking for someone with an empathetic soul, positive attitude, and a willingness to learn and grow with our company.

Responsibilities:
• Identify customers' needs and deliver appropriate solutions, including sales.
• Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
• Assist customers to place an order and related issues.
• Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.

Required Skills and Qualifications
• Fluent Danish language skills.
• Excellent communication skills.
• Sales experience with consumer products and services.
• Technical research skills to troubleshoot customer problems.
• Advanced internet research skills.

Benefits
Our company offers a comprehensive package of benefits, including:
• Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you).
• Health care benefits and numerous other discounts.
• Full training by certified instructors.
• Professional growth & development opportunities.
• Special events as well as community & social responsibility initiatives.
• Free online Greek language courses.
• State of the art premises, providing a great working environment with relaxing break areas.
• Work for a Great Place to Work-Certified Company that fosters diversity.



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