Senior Compliance Services Representative
2 semanas atrás
Sovos Compliance is a global leader in tax compliance solutions, dedicated to helping businesses navigate the complex regulatory landscape. Our innovative technology and expert team enable clients to achieve compliance with ease and efficiency.
Job Title: Senior Compliance Services RepresentativeWe are seeking a highly skilled Senior Compliance Services Representative to join our team. As a trusted advisor to our clients, you will be responsible for delivering tax compliance services, providing support to team members, and resolving complex issues.
Key Responsibilities:- Deliver client services utilizing Sovos' Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Certificate Management software
- Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client-specified procedures by adhering to internal policies and procedures
- Identify, prioritize, and resolve client issues; coordinate appropriate internal departments to provide timely response and solutions
- Provide assistance to Compliance Services Associates and Representatives in building domain expertise and resolving client issues
- Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients
- Identify process improvement and/or standardization opportunities; offer suggestions to build internal efficiencies and reduce risk and lead internal process improvement projects
- Foster continuous improvement efforts; offer ideas and feedback to generate new and innovative ideas for ongoing Company improvements and enhancements
- Develop re-usable documentation and training material; lead training sessions
- Work with clients and federal, state, or local jurisdictions to investigate complex issues and negotiate solutions
- Bachelor's degree or equivalent work experience
- 3+ years of client service related work experience
- Knowledge of Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Exemption Certificate Management
- Excellent time management, decision making, and organizational skills
- Detail oriented and ability to work independently in a fast-paced environment
- Ability to lead and empower teams to achieve individual and operational goals
- Excellent interpersonal and professional communication skills
- Computer and internet skills to include Excel, Outlook and Word
- Health Insurance
- Life Insurance
- Personal Accidents Insurance
- Meal Allowance
- Continuing opportunities for further Learning & Development
- Progressive Wellness Program
- A chance to work with talented and passionate people in a rewarding and values-driven environment
Sovos Compliance is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos Compliance, all employees are encouraged to bring their whole selves to work.
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