Compliance Services Associate

Há 3 dias


Lisboa, Lisboa, Portugal Sovos Compliance Tempo inteiro

Job Summary:

The Compliance Services Associate is a critical role in our team, responsible for accurately validating client data and preparing filings for review while ensuring all internal and statutory deadlines are met for their assigned portfolio of clients.

Key Responsibilities:

  • Validate client data using in-house software and confirm tax amounts due to clients with the support of Client Services Representatives and Senior Representatives.
  • Create accurate tax returns and associated supporting documentation for clients.
  • Ensure all data is accurate and returns submitted within strict deadlines.
  • Interact directly with Sovos clients on a regular basis as part of service delivery and issue resolution, and nurture a close working relationship with all clients.
  • Identify, prioritize, and resolve client issues, coordinate appropriate internal departments to provide timely response and solutions with the support and approval of Compliance Services Representative, Supervisor, or Manager.
  • Efficiently collaborate with other specialist departments as needed to ensure all deadlines are being met.
  • Attend client meetings as and when appropriate.
  • Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients.
  • Ensure internal policies and procedures are adhered to based on established guidelines.

Requirements:

  • Bachelor's degree or equivalent work-related experience preferred.
  • 1+ years of client service-related work experience preferred.
  • Able to demonstrate excellent customer service skills and a confident telephone manner.
  • Excellent time management, decision-making, and organizational skills.
  • Excellent interpersonal and professional communication skills.
  • Ability to work as a member of a team and cross-functionally.
  • Detail-oriented and ability to work independently in a fast-paced environment.

What Sovos Offers:

  • Health Insurance
  • Life Insurance
  • Personal Accidents Insurance
  • Meal Allowance
  • Continuing opportunities for further Learning & Development
  • Progressive Wellness Program
  • A chance to work with talented and passionate people in a rewarding and values-driven environment

About Sovos:

Sovos is a global leader in software for tax compliance and the digital transformation of tax. Our customers include half the Fortune 500, as well as businesses of every size operating in more than 70 countries. The company's SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes.

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.



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