Lisbon Customer Support Specialist
Há 7 dias
At [Company Name], we strive to deliver exceptional customer experiences. We're seeking highly motivated and detail-oriented individuals who can effectively communicate with clients in French and English.
Lisbon Customer Support Specialist, [Company Name]Job Type: Full-time
Location: Lisboa, Portugal
Job Category: Other
Salary: Competitive salary
EU work permit required: Yes
Job Views: 5
Posted: soon
About the Job:This role is ideal for those who enjoy helping others and possess strong problem-solving skills. As a customer support specialist, you'll be responsible for resolving client inquiries and providing top-notch service via phone, email, or chat.
Key Responsibilities:
- Answer client inquiries in a timely and professional manner.
- Utilize CRM software to manage client interactions and track progress.
- Collaborate with colleagues to resolve complex client issues.
- Stay up-to-date with product knowledge to provide accurate information to clients.
- Maintain a positive attitude and adapt to changing circumstances.
Requirements:
- Excellent written and verbal communication skills in French and English.
- Proven experience in customer support or a related field.
- Ability to multitask and prioritize tasks efficiently.
- Strong analytical and problem-solving skills.
- Familiarity with CRM software a plus.
What We Offer:
- A competitive salary and bonus structure.
- A comprehensive benefits package including health insurance and retirement plan.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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