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We are looking for a highly skilled Multilingual Helpdesk Expert to join our team at Teleperformance Portugal. In this role, you will provide technical support to end-users in a multicultural environment, utilizing your exceptional language skills to communicate effectively. As a key member of our support team, you will be responsible for:
- Responding to customer inquiries via phone, email, or chat
- Resolving technical issues related to IT applications
- Escalating complex issues to third-line support when necessary
To succeed in this role, you will require strong technical knowledge, excellent communication skills, and the ability to work effectively in a dynamic environment. We offer a range of benefits to support your growth and well-being, including professional development opportunities and a collaborative work atmosphere.
