Specialist in Learning and Development

2 meses atrás


Lisboa, Lisboa, Portugal Gofluent Tempo inteiro

La nostra azienda, goFLUENT, è alla ricerca di un Learning Consultant/Consulente Didattico da inserire nel team con sede a Lisbona.

Il Learning Consultant sarà responsabile di aiutare i nostri studenti a vivere la migliore esperienza possibile durante tutte le fasi del loro apprendimento con noi, e di raccogliere preziosi feedback per i nostri docenti e per i nostri team di sviluppo prodotti e servizi.

Le tue responsabilità principali saranno:

• Aiutare i nostri studenti a comprendere e utilizzare al meglio i nostri prodotti e servizi;

• Rispondere alle richieste dei nostri studenti attraverso differenti canali di comunicazione;

• Collaborare con i team interni per garantire una comunicazione fluida ed efficiente;

• Ottimizzare le nostre procedure interne per migliorare la qualità delle nostre risposte e aumentare il feedback e la soddisfazione degli studenti.

Per svolgere questo ruolo, cerchiamo una persona con:

• Eccellenti capacità comunicative in Italiano;

• Da 1 a 3 anni di esperienza nel servizio clienti;

• Conoscenza di Internet e competenza in MS Office, Google Docs e Open Office;

• Livello intermedio di inglese (verbale e scritto);

• Laurea triennale/diploma universitario in qualsiasi settore.



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