IT Infrastructure Support Specialist

2 semanas atrás


Porto, Porto, Portugal Phiture Tempo inteiro
Job Description

Euronext operates as a leading pan-European market infrastructure, fostering connections between European economies and global capital markets. This connection accelerates innovation and sustainable growth.

The company operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal. With nearly 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, Euronext boasts an unmatched blue-chip franchise and a strong diverse domestic and international client base.

Euronext facilitates regulated and transparent equity and derivatives markets, one of Europe's leading electronic fixed income trading markets, and is the largest center for debt and funds listings worldwide.

Job Profile

We're hiring a highly skilled IT Infrastructure Support Specialist - Windows 10/11 Automation to implement, monitor, and operate Microsoft Windows 10/11 endpoints using Intune and other tools from the Microsoft stack. The successful candidate will provide support to 1st and 2nd line teams and end-users if required.

This role involves close collaboration with team leaders and members to carry out day-to-day user support activities.

Responsibilities
  • Identify, analyze, and resolve system problems with both short-term workarounds and long-term solutions.
  • Write scripts to automate systems administration tasks.
  • Install patching, fix vulnerabilities, and implement upgrade rollouts.
  • Respond to escalated service desk/team requests.
  • Provide 3rd line application support.
Requirements

To be successful in this role, you'll need:

  • A BSc/MSc in IT-related fields - IEFP Level VI.
  • Knowledge and experience of Intune, Windows 10/11, and Microsoft Office productivity applications.
  • Knowledge of and experience using ticket management tools (JIRA or others).
  • Strong interpersonal and relationship skills.
  • Good analytical and problem-solving skills.
  • Ability to remain calm under pressure, prioritizing effectively.
  • Collaborative approach to your work.
  • Fluency in English.
Estimated Salary Range

$60,000 - $90,000 per year

About Us

We're proud to be an equal opportunity employer, committed to providing an environment of mutual respect. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view.


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